Sonic Drive-In

3.5
552 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cypress, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13070 Louetta Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
13070 Louetta Rd, Cypress, TX
77429, United States

Hours

Reviews

3.5
552 reviews
5 stars
219
4 stars
117
3 stars
66
2 stars
43
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff interactions, with customers feeling rushed and ignored during their orders.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, or food that did not match what was advertised.

Service Speed

Customers frequently complained about slow service, with long wait times reported for both drive-thru and in-store orders.

Food Quality

Several reviews mentioned issues with food quality, including cold or poorly prepared items, leading to dissatisfaction.
  • TR
    Taylor Russell
    5 days ago
    1.0
    Oreos are stale. Hot fudge tastes old. I’ve been to lots of other Sonic’s but at this one for some reason their shakes and sundaes just taste off. Maybe they’re making the ice cream wrong?
  • MR
    Manny Rosado
    Jan 4, 2026
    5.0
    Ultimate meat burrito any time of the day! I loved it!
  • AM
    Alex Manoj
    Dec 25, 2025
    1.0
    Food was not even tha good and it took 45 MINUTES FOR THE STUPID FOOD
  • BF
    B. F.
    Dec 18, 2025
    1.0
    I usually stop by here 2 to 3 times a week . My kids like to get a drink and a small snack after school. There is this one lady employee that always just hands you your food without saying a word. She just shoves the food in your hands and leaves. She never smiles and never says a word . She always looks miserable with a sour face. Turns out, sadly she is one of the managers. I had to talk to her because I never received my order so I needed a refund. She refused to help me. She yelled at me to just call the number online and then just walked away. With that attitude, I can only imagine what she and her staff does when they are preparing the food. Needless to say, I won't be stopping here again. She always gives bad vibes and is very hostile. I'll take my business to a friendlier place instead.
  • JP
    Jacqueline Perez
    Dec 4, 2025
    1.0
    Went on December 4, with my family and we went through the drive through and had to wait for 20 minutes. After contemplating if we should even wait any longer a worker finally spoke up say that she was ready to take our order. While telling her our order she was rude and snappy, rushing us to the point that my father couldn’t put his order in. She kept on interrupting my father asking him what to drink multiple times but never gave him time to answer, my father asked if she could give him a minute to talk so he could actually tell her his order. After that she continued to interrupt him and in a rude tone told him “Fine! I’ll give you a minute”. My father tried explaining that he didn’t need a minute he just didn’t want to be interrupted and repeated the order one more time in full but instead got no response. At that point we knew we were denied service even though she didn’t even have the decency to even say so which continued to waste our time. At this point my father had to pull up to ask for her name and for a higher ups number (which she reluctantly gave). My mother had to get out of the car and apologize to the people behind us and asked if they had the same experience being rushed, which they said yes and that she also gave them the wrong order.