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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cypress, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 26044 Nw Freeway (hwy 290) for the ultimate SONIC experience!
Numerous reviews highlighted poor customer service, including rude staff and unresponsive service at drive-thru and stalls.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their orders.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items, poorly prepared food, and inconsistent taste.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food delivery.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying certain menu items.
LM
linda morales
Dec 29, 2025
1.0
hazel is such a shitty manager smh bad location and food order is always wrong and they don’t want to fix it
TC
The Marathon Continues
Dec 16, 2025
5.0
One of the best burgers I ever had in my life. The burger was hot and the tater tots were hot. Nothing more to say it was great.
YM
Yarnell McGee
Nov 8, 2025
5.0
I love this place!
Did you know that they had the triple smasher burgers?
The burgers with all the fixings, even the single patty, were huge and well seasoned!
And, oh, those thick cut onion rings, just like I love them! They were golden fried with a wonderful crunch!
I can see why so many people were coming to the drive-thru at lunchtime!
And let me not forget the Ched-R-peppers, awesome!
DF
Dante Foxx
Oct 31, 2025
1.0
Ordered on Uber eats and called the store to confirm and when the lady answered she said they didn't have my order and said give her one moment then did not come back then hung up on me I called over 20 times after that to get no one in the entire store to answer the phone
D3
Dagger 3636
Oct 11, 2025
1.0
Terrible just terrible the coffee was mainly water and they only gave me 5 mozzarella sticks instead of 8 just terrible very disappointed in this location