Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cypress, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8915 Fry Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
424 reviews
5 stars
162
4 stars
72
3 stars
48
2 stars
32
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times and incorrect orders being common complaints.
Employee Attitude
Feedback highlighted a mix of employee attitudes, with some customers experiencing rudeness and lack of professionalism, while others praised friendly staff.
Food Quality
Inconsistencies in food quality were noted, with some customers enjoying their meals while others received poorly prepared or incorrect items.
Management Concerns
Several reviews mentioned poor management practices, including unhelpful responses to complaints and lack of accountability among staff.
- ESEmily SchmittDec 30, 20251.0No ice cream
- AWAlex WallaceDec 30, 20251.0“Out of ice cream” conveniently an hour before they close. This location always sucks.
- CMChief MaxDec 24, 20255.0We had great tasting food. Food was hot. I had double bacon cheeseburger with onion rings. Spouse had jalapeno burger with tater tots, one grandchild had kids chicken tenders with FF, and the other had bacon cheeseburger with FF. Car was quiet while everyone are their lunch.
- ESEV S.Dec 14, 20252.0I never have issues at this location. However, I came in the morning to get breakfast. It took almost 20 minutes to get my order ready. I am not complaining about the service or delay at that point it didn't matter... the problem is that there was one employee doing it all. Taking orders, making food, taking the food out to customers. It was not busy, and some customers drove off because nobody was taking orders at the drive thru. I understand food cost, and labor cost being high; however, if this company wants to retain any of the employees please give them some help. It is not fair for the customers to wait this long, nor the employees who work by themselves. It is already bad enough to work at a customer service/ fast food restaurant job.
- EDerin dOct 4, 20251.0literally just wanted our receipt and the guy wasn’t giving to us despite the girl telling him to in the back 😭😭😭