Papa Johns Pizza

3.0
273 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Cypress, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cypress pizza for any occasion. Call us for pizza delivery in Cypress or stop by 26281 NW Freeway #250 for carryout to order the best pizza in Cypress, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
26281 NW Freeway #250, Cypress, TX
77429, United States

Hours

Reviews

3.0
273 reviews
5 stars
95
4 stars
36
3 stars
19
2 stars
24
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, long wait times, and unresponsive management.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some orders taking over two hours to arrive.

Food Quality

Customers frequently complained about the quality of the food, including cold pizzas, burnt crusts, and incorrect orders.

Staffing Problems

Several reviews mentioned understaffing and lack of management oversight, leading to poor service and operational inefficiencies.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of the pizza when it was prepared correctly.
  • WR
    william romero
    Dec 26, 2025
    5.0
    super helpful dude at the front named jack, made me feel right at home when i ordered, treated me with mutual respect and care, and the pizza was phenomenal
  • SB
    Seth Bordelon
    Dec 7, 2025
    5.0
    Great customer service! Manager and drivers are very helpful and polite even with GPS and phone number difficulties.
  • JJ
    Jeremy
    Nov 7, 2025
    1.0
    Papa John’s is a sad fragment of the place I loved as a kid. We ate it from a different store at a friend’s house on Halloween and the pizza was pretty good. They had ordered a Philly special and we ate it up. Ordered here and first thing I noticed compared to our usual favorite, Dominos, was the delivery time was so much longer! It’s just up the road from Dominos so it’s not a distance thing- they are just slow! So then it says delivering like 10 minutes before the delivery window and I got my hopes up. Then it proceeds to be delivering for 20+ minutes finally coming well after the states delivery window. Checked out the order and no ranch with Philly pizza, garlic knots were dry as a bone except on the bottom of the wax paper they sit on, pizza is lukewarm. Oh and the order cost me $50 for a large special, large one topping, and garlic knots. I didn’t need large but that’s the only coupon they offered and unlike Dominos, they don’t offer the ability to pay extra to get one of their 6.99 special mediums as a specialty pizza. Our family decided it’s back to Dominos! One and done experiment.
  • WC
    Wen Cypress
    Oct 31, 2025
    1.0
    Order never showed up. They hung up without even letting me say hello.
  • RC
    Ryan Chandler
    Oct 23, 2025
    4.0
    The only reason I gave the service four stars this time and not five cuz I go there a lot and they're usually tell you it's going to take this specific time to have your pizza ready and almost never ready at that time.. but this time that they were spot on!!! So thank you, Papa John's!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cypress, TX?

Papa Johns Pizza in Cypress delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order takeout from Papa Johns Pizza in Cypress? What are the takeout hours?

Yes, takeout is available from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.