Papa Johns Pizza

3.0
268 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Cypress, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cypress pizza for any occasion. Call us for pizza delivery in Cypress or stop by 26281 NW Freeway #250 for carryout to order the best pizza in Cypress, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
26281 NW Freeway #250, Cypress, TX
77429, United States

Hours

Reviews

3.0
268 reviews
5 stars
90
4 stars
36
3 stars
19
2 stars
24
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, with some experiencing delays of over two hours.

Order Accuracy

Several reviews highlighted problems with incorrect orders, missing items, and inadequate responses from staff regarding these issues.

Staff Attitude

Feedback indicated a lack of professionalism and courtesy from staff, with some customers feeling disrespected or ignored.

Food Quality

Many customers expressed dissatisfaction with the quality of the pizza, citing issues like burnt crusts, lack of toppings, and overall poor taste.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the restaurant, including improper food handling and cleanliness issues.
  • JJ
    Jeremy
    Nov 7, 2025
    1.0
    Papa John’s is a sad fragment of the place I loved as a kid. We ate it from a different store at a friend’s house on Halloween and the pizza was pretty good. They had ordered a Philly special and we ate it up. Ordered here and first thing I noticed compared to our usual favorite, Dominos, was the delivery time was so much longer! It’s just up the road from Dominos so it’s not a distance thing- they are just slow! So then it says delivering like 10 minutes before the delivery window and I got my hopes up. Then it proceeds to be delivering for 20+ minutes finally coming well after the states delivery window. Checked out the order and no ranch with Philly pizza, garlic knots were dry as a bone except on the bottom of the wax paper they sit on, pizza is lukewarm. Oh and the order cost me $50 for a large special, large one topping, and garlic knots. I didn’t need large but that’s the only coupon they offered and unlike Dominos, they don’t offer the ability to pay extra to get one of their 6.99 special mediums as a specialty pizza. Our family decided it’s back to Dominos! One and done experiment.
  • WC
    Wen Cypress
    Oct 31, 2025
    1.0
    Order never showed up. They hung up without even letting me say hello.
  • RC
    Ryan Chandler
    Oct 23, 2025
    4.0
    The only reason I gave the service four stars this time and not five cuz I go there a lot and they're usually tell you it's going to take this specific time to have your pizza ready and almost never ready at that time.. but this time that they were spot on!!! So thank you, Papa John's!
  • JJ
    Jonathan Daniels (J0nrages)
    Oct 11, 2025
    5.0
    I see the same guy everytime, always polite, friendly, and working hard. We'll keep doing pickup at this location due to this and the great Pizza.
  • VS
    Vadim Sivetskiy
    Oct 10, 2025
    3.0
    Had to wait for almost an hour since ordered to get my pizza. Though the guy working upfront did great job at his best, felt bad for him doing all that amount of work by himself. Maybe you might consider hiring more stuff members at this location if you have such high volumes.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cypress, TX?

Papa Johns Pizza in Cypress delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order takeout from Papa Johns Pizza in Cypress? What are the takeout hours?

Yes, takeout is available from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.