No store does more than your nearby H-E-B located at 28550 Hwy 290 in Cypress, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
While many customers praised the friendly and helpful staff, there were several complaints about rude cashiers and inconsistent service, particularly at self-checkout.
Product Quality
Customers reported issues with expired or spoiled items, particularly in the bakery and meat sections, leading to dissatisfaction with product quality.
Store Cleanliness
The store was generally described as clean and well-organized, but some customers noted a lack of upkeep and maintenance in certain areas.
Curbside Experience
Curbside pickup received negative feedback for missing items and poor organization, with customers expressing frustration over the service.
Overall Satisfaction
Despite some negative experiences, many customers expressed a strong loyalty to HEB, citing it as their favorite grocery store due to its selection and overall shopping experience.
CI
Come & Take it
Dec 1, 2025
5.0
Everyone is always so friendly and willing to help find items. Store is always clean.
CG
Carlos Garcia
Nov 27, 2025
2.0
Not being allowed in on thanksgiving when there was a few minutes left was a deal breaker for me. Waste you money on commercials idc. Use you stuff to help people idc. It all goes down the drain when you can’t stay open like KROGER does. Idc about prices I care about customer service and satisfaction. Plus the lanes are crowded and everyone goes to this place. This is your fault Patrick! No comapassion for customers and you chose your co-workers over customers. And that’s where you mess up. Enjoy paying everyone’s bills and not getting income from me.
AT
Abby Tinoco
Nov 24, 2025
5.0
First thing… Maria Bautista.
We all know how packed HEB can be, especially as it gets closer to the holidays. I don’t shop here often so I’m not familiar with the store layout. I was going down a very busy aisle, looking for an item. Maria approached me and offered help. She ended up helping me find multiple items. She was very kind, professional, and caring. I asked if she was a manager and she said she is only a dedicated employee. HEB management, please recognize her as an outstanding employee. She needs to be promoted in my books! Thanks Maria!
NL
Nick Leonardo
Nov 23, 2025
5.0
Its a better than average HEB. If you know HEB, then you know what i mean. If you dont check it out. You will never want to shop anywhere else again. Even the worst HEB, is better than most other grocery chains.
YS
Yadira Sharpe
Nov 16, 2025
1.0
The staff is really nice but their mi tienda tamales are not good at all!!! Don’t get them is like instead of shredding the meat they blended it 🤢 tastes like baby food
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B in Cypress?
H-E-B in Cypress is open daily from 6:00 AM to 11:00 PM.
Where is H-E-B located in Cypress, Texas?
H-E-B is located at 28550 Hwy 290, Cypress, TX 77433, USA.
Does H-E-B in Cypress offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same day delivery services.
What types of products can I find at the H-E-B in Fairfield Market?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports goods, and Office & School supplies.
What payment options are accepted at H-E-B Cypress?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does the H-E-B store in Cypress have facilities for wheelchair access?
Yes, this H-E-B location has wheelchair accessible entrances and parking, and offers public restrooms.
Are organic and prepared food products available at H-E-B Fairfield Market?
Yes, H-E-B offers organic products as well as prepared food items.
Can I find any nearby dining options around H-E-B in Cypress?
Yes, nearby dining options include Honeysuckle White, Havana Bistro 555, Yoko Japanese Kitchen, Slurping Noodles, Wingstop, Yogurtland, Airi Ramen Cypress, and Tropical Smoothie Cafe.
What nearby services can help me with banking or money transfers close to H-E-B?
Nearby financial services include Regions Bank, First Community Credit Union, Western Union, Coinme, and ATM services like HEB ATM and The Exchange Network.
Are there beauty and wellness salons near the H-E-B Fairfield Market?
Yes, nearby salons include Sharkey's Hair It Is, 290 Nail Spot, Great Clips, Nail Bar of Texas Cypress, and Amazing Lash Studio for various beauty and spa services.