H-E-B

4.6
3306 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 28550 Hwy 290 in Cypress, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
28550 Hwy 290, Cypress, TX
77433, United States

Hours

Reviews

4.6
3,306 reviews
5 stars
2,482
4 stars
543
3 stars
131
2 stars
43
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude cashiers and poor management responses to issues.

Product Quality

Customers frequently noted the freshness of produce and a wide selection of items, but there were significant complaints about expired or spoiled products.

Curbside Experience

The curbside pickup service received numerous negative reviews, with reports of missing items and poor organization.

Store Cleanliness

The store was generally described as clean and organized, although some reviews mentioned issues with maintenance and cleanliness during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, impacting their shopping experience.
  • EA
    Elsabet Adugna
    5 days ago
    1.0
    Ihe meat is not fresh, I will never buy again at these store
  • LL
    Lynn Lindtvedt
    Jan 4, 2026
    5.0
    I usually use the HEB At Cypress, But if I want something from a different store, I gotta sign up again. That seems crazy. They should have my my card on file Walter stores.
  • LL
    Lili
    Jan 2, 2026
    5.0
    Always has fresh produce & good customer service.
  • BT
    betelhem mullugeta (Nunu Hulegeb Tube)
    Dec 27, 2025
    5.0
    I love HEB. I stick with HEB. Fresh veggies, I get majority of my items there. Love HEB!!!
  • JP
    Jessica Perez
    Dec 21, 2025
    1.0
    Before today I would have rated it a 5 but was horrible. Was waiting in line on the 15 items or less cashier ,Betty D, kept yelling and pointing 15 items at us. Went to look for the manager in charge ,Ralleagh,told him and his response was it looks like more no apologies or acknowledgement. So I told him it’s is less so I started to count my items loud for him and her to hear it’s 13 items I told them. His response it looks like more again zero accountability for the way she treated us and him being condasending. Asked for the GM name didn’t give us the name instead he just walked away. Never did he talk to her about not yelling at us nor apologize for their mistake. First bad experience since I have been shopping here for more than 14 yrs.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.