H-E-B

Reviews

• BB

  Brittany

  4 days ago
  1.0
  Moving to Bridgeland was set to be an exciting time in our lives and we were eager to have this H-E-B with drive through pharmacy, however, it quickly turned into a traumatizing experience. We have moved from CT to TX to CT and back to TX again for my career. I’m a nurse and my husband a stay at home parent to our two young children. Moving and traveling back and forth to continue to work has been an overwhelming experience and the convenience of a drive through pharmacy was quite appealing. My husband was dropped by his previous mental health provider in CT upon our move to Texas, we tried a second one who was not within the network of our previous insurance and as a last ditch effort when my husband ran out of some critical meds, to meet his needs we sought out a mental health provider urgently on the ZocDoc app as private pay while we work to navigate securing insurance in the state of Texas, ensuring that my husbands immediate medical needs were met through this new provider. The Doctor was licensed in TX, well qualified, compassionate and made us feel at ease. Upon seeking to have these prescriptions filled at the HEB pharmacy this evening I was shocked and felt both blindsided and profiled as I picked up the medications. The tech summoned, whom I assumed to be the pharmacist, over to ask a plethora of questions and encourage we find a local mental health provider as this one is flagged due to our address and that of the psychiatrist being in X town (a town that means nothing to me not being a Texas native). After going through a very demeaning song and dance I was left stunned and felt so marginalized in an already scrutinized place of mental health treatment than ever before. Firstly, the last priority when I sought immediate psychiatric care for my husband was where in Texas the provider’s office was located, secondly, the more I thought about it I realized our rights to see any competent and licensed Doctor of our choice without discrimination in the state of Texas, thirdly, the passive aggressive nature of the exchange was far from professional and clearly a targeted approach that was more about profiling mental health treatment and placing judgment than patient or public safety. After sobbing to my husband about both the humiliation and inaccuracy on their end he called the pharmacy and was given a smug response that no manager was available until tomorrow. Being in the medical field I am well aware of the need to protect public health and safety, however targeting and punishing legitimate mental health treatment through side eyed and intimidating tactics is both unethical and unkind to see the least and likely illegal as well. Unless you wish to be stereotyped, grilled and humiliated avoid this place at all costs. Seriously considering a formal complaint to the state department of pharmacies as well.
• HL

  Hillary Loera

  6 days ago
  2.0
  Rotisserie chicken is always soggy, tough, or undercooked. Tortillas are small and rubbery. Why are yall charging so much for trash?
• EN

  Emily Nguyen

  Nov 14, 2025
  3.0
  Store’s all shiny and new, BUT the self-checkout employees? Gah Damn. 🫩 I’ve been coming here multiple times a week since they opened, and a few trips trips ago it’s like I suddenly have a personal security guard I did not hire. Every time I go to self checkout, the employee monitors me so closely TSA could take notes. Hovering in my airspace like I’m smuggling mangoes. The hostility was uncomfortable and unnecessary. I’m just trying to scan groceries for my family. Today I finish checking out, grab my receipt, about to walk away, and the same employee (who had been glued to my shoulder like a malfunctioning NPC) points at my coconut and gumbo soup I didn’t bag because I planned to eat it and hits me with the nastiest tone: So you’re just taking that?👺 Like… YES. I paid for it. It’s mine now. Wild how you questioned me, but the second I offered the receipt, you suddenly didn’t want to check it because you knew you were dead wrong. Shoutout to the seafood department though, super sweet employee over there who actually treats customers like humans. Wish the same energy carried over to self-checkout instead of treating me like Public Enemy #1 for what? Wearing baggy clothes?? And yes… I’ll be back because I live in Bridgeland, but if this happens again, I’m starting a HEB Support Group on FB. 😂
• MR

  Marie Radice

  Nov 12, 2025
  5.0
  This place is AWESOME! like whole foods but even better stuff in my opinion cause they have both the super healthy stuff and the regular stuff. Plus their prices are way better!
• AM

  Alex M

  Nov 10, 2025
  3.0
  Great store overall but the fish is rarely fresh. I'm tired of cooking fish and have it still smell and taste fishy. I don't know how you freeze fish and still have it go bad but I'm done with HEB fish. I'll find fish markets from now on.

Frequently Asked Questions About H-E-B