H-E-B

Reviews

• NN

  Nina

  Dec 31, 2025
  1.0
  We’ve always purchased our meat from the HEB Meat Market and have never had an issue, until today. This morning, we bought steaks that were freshly cut for us. When we took them out to cook this evening, they had a terrible smell and were clearly spoiled. My husband returned them to the store to exchange them, which was not only an inconvenience but could have made us very sick. This experience was extremely disappointing. Do better, HEB.
• TL

  Trish LeBlanc-Palmer

  Dec 26, 2025
  5.0
  Super quick lines and even on Christmas Eve we weren't bumping into each other as I did at the Mason/Highland Knolls location or Morton Ranch & Katy Hockley. And, they actually had the toy my daughter wanted for Christmas. Staff was super nice & the store was really clean
• SY

  Steffi Yeh

  Dec 26, 2025
  5.0
  First time shopping H-E-B for groceries is in this location. Although the vegetables types are not as many as asian markets. There are plenty of options. Personally love to buy zuccini squash, yellow onion, and broccoli. Love when there's coupons to use, and don't forget to take the coupon ticket and give them to the cashier for the discount.
• SR

  Stacy Richards

  Dec 26, 2025
  5.0
  OMG this grocery stores, it's so amazing. When you walk in, you feel like you are in a different universe, there's so much items available to the customers. The store is huge, you have like a whole sushi bar set that look like a little mini restaurant, you have tasting going on, you have a whole butcher section, oh, my God, I could go on, this store is one of the best thing I've seen in Texas and if I live there, this will be my spot to do my grocery shopping everyday. The staff are friendly and very helpful. Great customer service 👏
• JM

  Jorge Maldonado

  Dec 11, 2025
  1.0
  I come here almost every day to buy their fruit they sell already cut , all their watermelon and most pineapples they sell cut and ready to go are in bad shape, it’s a shame they don’t take the time to look for wasted fruit and they should not be selling it to the public like that. Yannet the morning manager simply stated in order to get refunded for the item you need to provide a receipt to prove the fruit was bought there, I explained I could showed her my bank statements since I don’t keep paper receipts . She said in order to exactly what I bought I have to show the fact receipt which is pathetic and ridiculous. She refused to refunded me for the fruit I bought in bad shape clearly showing signs of being ready to be wasted , instead they decided to sell to the public. Yannet was not only not given the proper customer care for an insignificant transaction but also decided to tell me a bank statement showing the price and their store number is not the proper documentation in order to prove I bought the item there. Which is the reason I decided to write this review to show others not only to be careful for the wasteful food in bad condition that they offer for sale but also for not handling the proper customer care we deserve as an heb customer . Yannet did not act as a manager concerned about the health issues this could bring in the future and also showed lack of professionalism to handle a simple claim. Instead she said go ahead and complain since you don’t have a receipt. Well here it is the receipt on the picture .

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