Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9620 Fry Road in Cypress is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
83 reviews
5 stars
54
4 stars
8
3 stars
5
2 stars
4
1 star
12
- EGEric Gibbon3 days ago1.0I went to their five guys location here three times and all those times, they kept getting our order wrong. For example on Thursday which was yesterday, I ordered a bacon cheese burger, but instead they gave me just the meats and the guy who took our order thought I ordered a bacon hamburger, but I didn't. So don't go to this location because they always mess up my orders and I hope this location gets new employees to do the job much better
- LKLoren KastnerNov 11, 20251.0No Tip, No Pickles — Retaliation Over a Tip? Order ID: AACHDNA6ACA8 Location: Five Guys, 9620 Fry Rd I stopped by for what should’ve been a simple order: a cheeseburger with lettuce, mayo, and pickles only. The receipt confirmed it was entered correctly. At the register, the card reader prompted for a tip — on counter service. I declined, because tipping for someone to hand me a paper bag isn’t standard or deserved. The cashier, Shelsea S (listed on the receipt), noticeably paused after seeing the zero tip before handing it over. When I got home, my burger had tomatoes instead of pickles. The correct ingredients were clearly printed on the order, so this wasn’t confusion — it was retaliation. If an employee is willing to sabotage an order over a declined tip, that’s a serious problem. It’s petty, unprofessional, and absolutely unacceptable for any business, let alone one charging $13 for a burger. This incident killed my trust in this location. Management should take a close look at how staff are handling “no tip” customers, because this was deliberate — and it shows.
- RARuby AlbertoNov 2, 20252.0I placed my order online and the email said it would take 5-10 minutes to be ready. We didn't get there until 30 minutes after having placed the order and it still wasn't ready! They said it would take another 5 minutes. That's ridiculous. And the staff was moving so slow, no customer service awareness.
- EBEzra BayadOct 27, 20252.0Rude crew member. I was just trying to make sure that our order is right and the crew member was demanding that if i am “looking at the screen”. They were getting upset because there was a language barrier between us. But the food was good
- TCTreesa CampbellOct 11, 20251.0Worst customer service, if you guys close at 10pm that means door close at 10pm. so why give customer who spend $36.15 a bad attitude! since they come thru it was rude service from the front door . My husband and I even have our burger to go. Because we completely understand we all got tired and we want to go home but why accept to work in a shift until 10pm and then decide it should be ok to talk bad to a customer give a bad nasty attitude.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dine-in at Five Guys in Cypress?
Five Guys in Cypress is open daily from 10:00 AM to 10:00 PM for dine-in service.
Is delivery available from this Five Guys, and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM at this Five Guys location.
What meal times does Five Guys in Cypress serve?
This Five Guys location serves lunch and dinner.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I customize my burger or milkshake at this Five Guys?
Yes, you can choose from more than 250,000 burger combinations and over 1,000 milkshake options.
Does this Five Guys offer gluten-free options?
Yes, buns and certain condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists, so please check the allergen info.
What nearby places can I visit before or after eating at Five Guys?
You can visit Floyd's 99 Barbershop for a haircut, Vogue Gift Baskets for flowers and gifts, or HEB Cypress Creek Lakes for groceries, all conveniently close to Five Guys.
Are there other dining options near Five Guys in Cypress?
Yes, nearby restaurants include Wendy's, Sapporo Japanese Cuisine and Bar, Rosati's Pizza & Sports Pub, Curry Pizza House Cypress, Zaxbys Chicken Fingers & Buffalo Wings, and PizzaFire.
How can nearby services like Chase Bank or UPS Authorized Shipping Outlet enhance my visit to Five Guys?
While enjoying your meal at Five Guys, you can conveniently access banking services at Chase Bank or shipping services at the UPS Authorized Shipping Outlet nearby for added convenience.