Dutch Bros Coffee

4.4
423 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
25260 Northwest Fwy., Cypress, TX
77429, United States

Hours

Reviews

4.4
423 reviews
5 stars
318
4 stars
36
3 stars
19
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, welcoming, and helpful, with many specific mentions of individual employees who provided excellent service.

Wait Times

Many reviews highlighted long wait times in the drive-thru and for order-ahead pickups, with several customers expressing frustration over delays.

Drink Consistency

There were mixed reviews regarding drink quality and consistency, with some customers reporting issues with incorrect orders or drinks not meeting expectations.

Atmosphere

The location was described as having a fun and lively atmosphere, contributing positively to the overall customer experience.

Management

Several reviews noted effective management and leadership, particularly praising managers for their engagement with customers and staff.
  • JB
    Jacky B
    5 days ago
    1.0
    I love Dutch Bros, but the wait times lately have been extremely frustrating. It took over 30 minutes just to get a single coffee, which really takes away from the convenience and experience. The staff is friendly, but the line management and speed definitely need improvement. I hope they can address these long delays soon, because the drinks are great—but the wait is not.
  • NF
    Nicholas Ferrigno
    Nov 16, 2025
    1.0
    ⭐ 1 Star (edit messed up drinks after going back) (only cause the 3 other super sweet nice employeee that i enteracted with) I come here often and the employees are always great, but the assistant manager, Melz, is consistently rude. Today she cut off the employee at the window and started aggressively yelling at me over being “5 minutes early” (after waiting in her drive threw for 22 min) when I only asked if I needed to get out of my car after being told to park. I’ve seen her be rude to other customers before too. It’s unprofessional and ruins the experience, especially when the rest of the staff is awesome. Management needs to address her behavior. Edit went back after getting a comp medium drink and this time they made all 6 of the drinks wrong The machine was down and they said i know after remaking it and offered to add a shot but the texture and whole drink was off 2 Kids cotten candy Med golden eagal freeze Large mistle toe reble custom 1 choclate kids shake A speciality egg nog which was probally wrong to Not sure what happened to this location... If possible id go to a different location!!
  • PE
    Patrick Eldridge
    Nov 12, 2025
    5.0
    This is the best Dutch Bros location in town. Brenton and his crew are always welcoming and they make the best drinks as well. Keep up the good work guys!
  • RL
    Ryan Lee
    Nov 8, 2025
    1.0
    This location is very unorganized as well as the service and wait time here is horrible. Would not recommend this location to friends or family. This company has a hole needs to get a better system in place that will accommodate proper traffic flow as well as proper orientation when it comes to taking a customer‘s order.
  • CP
    Casey Pittman
    Nov 7, 2025
    5.0
    The Dutch Bros off Skinner is seriously the best! Every time I come through, Melz and Brenton make the experience awesome — they’re always upbeat, friendly, and genuinely care about their customers. They even remember my order, which makes me feel like more than just another customer. My drink is always spot-on, the service is quick, and the positive energy here is unmatched. Big shoutout to Melz and Brenton for making this location stand out — y’all are the reason I keep coming back!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!