Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of professionalism.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others reported issues with incorrect orders and poorly prepared food.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted areas for improvement.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, leading to frustration.
Overall Experience
Overall experiences vary widely, with some customers expressing loyalty and satisfaction, while others reported significant dissatisfaction and vowed not to return.
JB
Johanna Barmore
Nov 12, 2025
5.0
Late night craving for banana split and it was delicious and cheap👍🏻
JB
Jamie Bell
Oct 28, 2025
1.0
I have driven from Cypress To Dairy Queen for blizzards and it doesn’t matter if you purchase extra toppings, it’s never going to be what it is it any other Dairy Queen but good news. Our Dairy Queen in Cypress will be opening in three weeks. We no longer have to deal with these people.
CM
Chief Max
Oct 14, 2025
5.0
Grandkids had ice cream cones. Kids liked the size and I liked the prices. Staff was professional and polite.
JB
JAR Brymer
Oct 5, 2025
5.0
Always get my ice cream there. So close and the customer service is great
KF
Kourtnee Finley
Oct 2, 2025
1.0
I went to Dairy Queen and Quinshawn took my order. I haven’t been in years, so I’m not very familiar with the menu and it took me a minute to figure things out. When it came to the kids menu, I wasn’t sure what the “treat” part was, and since my child doesn’t like ice cream, I was hoping for another option. The employee didn’t take the time to explain the choices, which was frustrating.
I ended up choosing a Dilly Bar, but no one told me I had to grab it myself from the freezer until after the fact. On top of that, I felt rushed even though there were two registers open, so there was no real need to hurry me along. The whole interaction felt a little unorganized, as the employee kept moving back and forth and didn’t seem focused.
What are the operating hours of Dairy Queen in Cypress, TX?
Dairy Queen in Cypress, TX is open Monday through Thursday and Sunday from 10:30 AM to 10:30 PM, and Friday and Saturday from 10:30 AM to 11:00 PM.
Where is Dairy Queen located in Cypress, Texas?
Dairy Queen is located at 20510 FM 529 Rd, Cypress, TX 77433-3296.
Does Dairy Queen in Cypress serve coffee and desserts?
Yes, Dairy Queen serves coffee and desserts at this location.
Can I order pickup online from Dairy Queen in Cypress?
Yes, you can place a pickup order online through their official order website.
Does the Dairy Queen in Cypress accept mobile payments?
Yes, they accept mobile NFC payments allowing you to pay using your smartphone.
Is there a children's menu available at the Dairy Queen in Cypress?
Yes, Dairy Queen offers a children's menu at this location.
Does Dairy Queen in Cypress offer delivery or catering services?
No, this Dairy Queen location does not provide delivery or catering services.
What nearby medical facilities are close to Dairy Queen in Cypress?
Nearby medical facilities include Las Mercedes Family Clinic and Emmy Dental of Cypress, offering convenient options if you have appointments before or after visiting Dairy Queen.
Are there other dining options near Dairy Queen in Cypress?
Yes, nearby restaurants such as Jack in the Box, Osaka Sushi and Hibachi House, and Charleys Cheesesteaks offer a variety of cuisines if you want to explore other dining choices.
What stores and services are nearby Dairy Queen that customers might find useful?
Nearby you’ll find Walgreens pharmacy, Dollar Tree discount store, and several financial services like LibertyX Bitcoin ATM and Western Union, which can be convenient for errands before or after your visit to Dairy Queen.