Chipotle Fairfield Outlet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Portion Sizes
Several customers expressed dissatisfaction with the small portion sizes of food, feeling they were not getting their money's worth.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, including stale chips and undercooked rice.
Management Concerns
Multiple reviews mentioned a lack of effective management, with reports of disorganized staff and poor handling of customer complaints.
YD
Yolanda Donaldson
4 days ago
1.0
Stale chips aren’t okay. They didn’t have to get me an old bag. And I don’t feel like driving from Hockley for fresh ones.
CP
Clinton Property
Nov 16, 2025
5.0
🔥 location. amazing staff, the classic interior great for dining in, awesome portions. One of the good ones for sure
BB
Blah Blah
Nov 14, 2025
1.0
I swear every location gets orders wrong. Missing parts of the order and the “large” bag of chips is 1/3 full. Done w chipotle after this. We need a Moe’s
CB
Cory Bowen
Nov 14, 2025
1.0
45$ dollars total for two people???? burrito extra meat 4$ chips and salsa with each 1 Oz queso for 5$ never going back
BC
Brittany Cameron
Oct 26, 2025
2.0
Restaurant is always a mess! The employees can’t roll a burrito to save their lives. They seriously need to be trained. I used to love chipotle for their burritos but now I’m forced to have a bowl because they just ball up everything in a foil paper and give it to you. 2 stars because the employees are at least kind. Freebirds for me!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Fairfield Outlet serve?
Chipotle Mexican Grill offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill at Fairfield Outlet located?
It is located at 28920 Highway 290, Cypress, TX 77433.
What are the opening hours for the Chipotle Mexican Grill at Fairfield Outlet?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Fairfield Outlet offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at this location?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
Is Chipotle Mexican Grill at Fairfield Outlet committed to using sustainable ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms practicing humane and sustainable methods with no artificial additives.
Can I join a rewards program at Chipotle Mexican Grill Fairfield Outlet?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby dining options are available around Chipotle Mexican Grill at Fairfield Outlet?
Nearby dining options include Sub Zero Nitrogen Ice Cream for desserts, MOD Pizza, Cinnaholic bakery, Jimmy John's sandwich shop, and Which Wich sandwich shop.
What nearby shopping and service locations can I visit after dining at Chipotle Fairfield Outlet?
After your meal, you can explore Fairfield Town Center shopping center, visit GNC for vitamins and supplements, or stop by LensCrafters for optometry services.
How can the nearby Fairfield Town Center help customers visiting Chipotle Mexican Grill?
Fairfield Town Center offers a convenient shopping and entertainment experience near Chipotle, making it easy to combine dining with errands or leisure activities.