Charleys Cheesesteaks

Reviews

• CL

  Criss Lopez

  Jan 3, 2026
  3.0
  I would like to share a concern about a recent experience at your location. When my partner and I placed our order, the employee who assisted us had an unfriendly attitude and made facial expressions that made us feel uncomfortable. At that moment, we decided not to say anything and let it go. Later, I went back to ask for mayonnaise, and the same employee again made a facial expression that felt dismissive. His coworker then answered me in Spanish. I’m not sure if there was any intention behind this, but the interaction made me feel uncomfortable and disrespected. I was a manager in fast food for many years, and I understand how important it is for employees to maintain a professional and welcoming attitude, as they represent the face of the business. Facial expressions and behavior matter and can affect how customers feel. I hope the manager is able to review this situation. Thank you for taking the time to read my feedback
• JT

  Johnnie Tomsik

  Dec 28, 2025
  5.0
  They always have good solid cheesesteaks that satisfy that cheesy, beefy, oniony craving. The service at this location was top notch. Couldn't have asked for better
• AE

  Al E.

  Nov 30, 2025
  1.0
  Placed an order and went to pick it up 10 minutes later, got there and was told they didn't have my order. I spent 20 minutes of my lunch break arguing with them, they kept telling me they didn't have my order on their screen, that it wasn't showing up on their end so they couldn't do anything. I asked for either a refund or my food, I placed the order on the Charley's website and was told by the manager that "it's not our problem" and was refused a refund or my food. Asked for a corporate number, tried to call and was met with a busy signal. Left and came back with someone who spoke Spanish only for them to have had my food ready the whole time, and for some reason just were not competent enough to give it to me. Food was cold and they did not even give me my drink. Do not come here unless you want to waste your time with rude management, cold food, and incompetent service.
• BB

  Broderick Batts

  Apr 9, 2019
  5.0
  Great visit