Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
281 reviews
5 stars
139
4 stars
61
3 stars
35
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as delicious, particularly the cheesesteaks, but there were complaints about cold food, incorrect orders, and insufficient seasoning.
Customer Service
Service quality was inconsistent; some reviews highlighted exceptional service while others reported rude staff and poor communication.
Cleanliness
Several customers expressed concerns about cleanliness, including unsanitary conditions and staff not following hygiene protocols.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Value for Money
While some customers felt the food was worth the price, others found it overpriced for the portion sizes and quality.
- TTTokyoSoulTrainSep 13, 20255.0The food came fast and was amazing!
- JBJason BourneAug 14, 20255.0Exceptional service and great food.
- GJgigi johnsonAug 14, 20255.0When you want a quality cheese steak sandwich but don't have time to go on a hunt try this place. Really tasty food. Fresh and straight to the point. Keep up the good work.
- AGAbi GAug 7, 20251.0Staff there really needs a reality check you are working with food and touching peoples food with gloves that you have on while sitting on side and drinking your own drinks and doing whatever else on down time that’s so disgusting
- HFHugo FloresAug 7, 20251.0Customer service was horrible. Guy at counter said they didn't open till 11:30, it was 11:10 , then 5 minutes later a woman pulled up for food that she ordered online. Make that make sense. Just lazy
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Houston Premium Outlet?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as all related hours are marked closed.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 29300 Hempstead Rd., Cypress, TX, 77433, USA, inside the Houston Premium Outlet.
Which payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa payment options.
How can I contact Charleys Cheesesteaks?
You can contact Charleys Cheesesteaks at +1 281-256-7831 or visit their Facebook page at https://www.facebook.com/108048645423303.
Can I order food online from Charleys Cheesesteaks?
Yes, you can view the menu and order online at https://order.charleys.com/menu/houston-premium-outlet/.
What popular stores are nearby Charleys Cheesesteaks where I can shop during my visit?
Nearby stores include Nike Factory Store - Cypress for sportswear and shoes, Hollister Co. for clothing, and Psycho Bunny offering men's clothing and fashion accessories.
Are there other food options near Charleys Cheesesteaks at Houston Premium Outlet?
Yes, nearby food options include Auntie Anne's for pretzels and Franky's Hot Dogs, an American fast food restaurant.
What clothing stores are located near Charleys Cheesesteaks?
Nearby clothing stores include Windsor, Quiksilver, Vuori, PacSun Outlet, and Aerie, offering a variety of fashion for men and women.
Can I find jewelry or accessory stores near Charleys Cheesesteaks?
Yes, nearby stores include Claire's for fashion accessories and piercings, Movado Company Store for jewelry, and Kay Outlet for jewelry and bridal items.