Several reviews highlighted excellent customer service from specific employees like Daniel and Denecia, while others reported rude and unprofessional behavior from staff.
Food Quality
Mixed feedback on food quality; some customers enjoyed the taste and freshness, while others complained about dry, cold, or poorly prepared items.
Cleanliness
Many customers noted that the restaurant was clean and welcoming, although some reported unsanitary conditions.
Wait Times
Numerous reviews mentioned long wait times for food, both in-store and drive-thru, leading to customer frustration.
Pricing
Several customers felt that the prices were too high for the quality of food received.
MV
Matthew Viramontes
1 day ago
5.0
AYE MY BOY SAID MY CAR TUFF AND WAS FAST WITH THE FOOD. MY BOY DANIEL THE GOAT GREAT CUSTOMER SERVICE HAVENT SEEN NUN LIKE THIS SEEN IN A MINUTE.🔥🔥🐐🐐
RC
Rubi Cantu
1 day ago
5.0
Exceptional customer service from Daniel, Cole, and Deneeia. Their professionalism, attentiveness, and friendly approach made the experience outstanding. I would highly recommend them and this establishment.
HH
Heidy
1 day ago
5.0
I had a great experience at Charlie Cheesesteak! The food was done in under 10 minutes! It absolutely fresh, hot, and packed with flavor. Daniel, Cole, and Deneeia were especially amazing and made the visit even better with their friendly attitudes and great customer service.
TE
The Email
Dec 21, 2025
5.0
My mom sent me here to pick up her order. Her food was so good and fresh, I had to double back and place an order myself. Daniel at the register was so kind, friendly and suggested menu items. The steak philly was not dry, as I've had at other locations, bread was soft and the meat actually was seasoned. I also had the Nashville hot wings, perfectly sauced and crispy. Thanks Daniel and the rest of Charley's staff. I'm sure I'll be back again!
KJ
Kierra J
Dec 20, 2025
5.0
Fast friendly service and the food was fresh. Daniel was really kind. He Suggested the watermelon lemonade and it was delicious. Perfect sweeetness and tanginess. Glad I stopped by! Gourmet fries were delish as always.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks at Cypress Junction - TX?
Charleys Cheesesteaks is open daily from 10:30 AM to 10:00 PM for pickup and in-store dining.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not provide delivery services at this location.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through service is not available at this Charleys Cheesesteaks location.
Is takeout available at Charleys Cheesesteaks in Cypress?
Takeout service is currently not available at this location.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 20521 FM 529 Suite 100, Cypress, TX 77433, United States.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Osaka Sushi and Hibachi House for Japanese cuisine, Ostioneria Michoacan for Mexican seafood, and Little Caesars for pizza.
If I need locksmith services nearby, where should I go?
Car Keys Katy, a key and locksmith service, is located close to Charleys Cheesesteaks for any locksmith needs.
What local stores are near Charleys Cheesesteaks for shopping or groceries?
Nearby stores include Dollar Tree for discount shopping, El Paraiso Latino for groceries and health foods, and Mattress1One for retail products.
Are there any beauty or wellness services near Charleys Cheesesteaks?
Yes, the area includes Top Notch Nail & Beauty Supply, Crystal Nails Studio, and Model Nails offering beauty and spa services.