Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently praised the friendly and helpful staff, although some reported poor service and rude behavior from certain employees.
Food Consistency
The quality and taste of the food varied significantly, with many customers noting issues such as overly salty fries, undercooked chicken, and missing items from orders.
Menu Limitations
Several reviews expressed disappointment over the limited menu, particularly the absence of bone-in chicken, which many customers expected.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction with the overall value.
Cleanliness and Atmosphere
The restaurant was generally noted for being clean, but some customers found the decor sterile and uninviting.
DR
Dan Ramirez
1 day ago
2.0
It's a new fast food in the area. Tried it. If you like spicy chicken, this is the place for you. I don't like spicy. I then took their receipt survey. I received a buy 1, get 1 breakfast biscuit. Ok. I'll give them a 2nd. chance. They wouldn't honor their survey coupon. Breakfast biscuit was ok. I'll pass from this point on.
JJ
Jaleesa Payne Jeffery
3 days ago
3.0
Food was okay, they forgot to give me my order of dirty rice and when I tried calling the number doesn't work (mailbox full) 🙄!!!
$77.51 just for the items not to be piping hot. My first visit was awesome, this type the guy at the window was great but I won't be in a rush to come back. Don't think Kamil was the guy working drive thru but that's what the receipt says.
RM
Robert Mullins
6 days ago
5.0
I want y'all to do good and make it! I lived out east foreverrr and had the real bo bos and once you get past that it's a lighter Texas version here without bone in chicken and mash potatoes etc then you'll greatly appreciate this restaurant as we do! The chicken is always well done and crispy at this location . The rice is good and the fries seasoned to perfection! The Bellfort location uses Halal spice and chicken we're almost certain so this location in Cypress really hit the spot! Negative reviews are mainly for this and the crowd that works here. Look around Katy you get what you expect just ask the Weinerschnitzel that y'all aint get cause they pulled out over the crowd.
DR
David Ramirez
Jan 4, 2026
5.0
Boyfriend likes the Bo rito, he liked the texture and sauce flavor with mild crunch with a nice layer of gravy at every bite. I liked my sausage biscuit with borounds. Service is exceptional, the lady at the front was courteous and fast to get our order and gave us fresh coffee! Thank you! Will be coming back. And better than the 99/249 location.
DW
Diane W.
Jan 1, 2026
3.0
I came here twice, the first time it was really good & the second time, it was just okay. The chicken strips & biscuits dipped with gravy are very flavorful & tasted delicious along with the sweet tea, but they forgot 2 of my sides for the family meal so good thing I doubled checked before leaving. The mac & cheese wasn’t good at all & I paid extra for a side cup that wasn’t even filled up, it was like a tiny baby scoop & the second time, the fries were extremely salty!