Employee stated i couldn’t get my food because they assumed it was for my friend who already redeemed a free meal. Is it wrong to eat with your friends
YH
Yolonda Hilliard
Mar 31, 2026
The chicken at this location was really fresh and good. Their customer service was on point and very helpful. Very clean restaurant. Will definitely visit again.
I went to this location at 9534 Fry Rd, Cypress, TX 77433. Employees are not friendly, as soon as I walked in, I was not greeted by anyone. The employee in the picture below, was very rude, unfriendly, no customer service, bad attitude, she didn’t speak, she didn’t say thank you for coming, just overall rude. I came to pick up my order that was sitting on pickup counter, I told her my name, she acknowledged that it was my order, she began to move it, I told her not to move it and that I would get it, she ignored me, and moved both of my items anyway, after I told her twice not to. She just looked at me in a rude manner and did it anyway . She clearly hated her job. She makes the restaurant look bad. This was my first time ever at a Bojangles restaurant. I won’t be back here again!!
AD
Aubrey Dare
Mar 30, 2026
Our first time visiting a Bojangles and we will definitely be back! The food was hot and fresh. The chicken on our sandwiches was juicy, well seasoned and HUGE. The drive thru staff were quick and efficient with taking our order and getting our food out quickly.
I had an excellent experience at Bojangles in Cypress. The food was fresh, flavorful, and well-prepared, delivering the quality you’d hope for from a well-run establishment. The restaurant was very clean and well-maintained, creating a comfortable dining environment. Service was prompt, and the staff members were friendly, attentive, and engaging throughout my visit. Overall, this location stands out for its combination of great food, cleanliness, and outstanding customer service. Highly recommended.