Wingstop

Reviews

• AG

  Aylin Garza

  3 days ago
  1.0
  Absolutely ridiculous experience at Wingstop. The management is completely unprofessional. We ordered the 40-wing family pack — 10 lemon pepper bone-in and 10 lemon pepper boneless. Instead, they gave us 20 lemon pepper boneless. When we called, they told us they could remake the 10 bone-in wings and that we did NOT need to bring anything back. Halfway through our drive, they called back and suddenly changed their story, saying they couldn’t remake them unless we brought back everything — which directly contradicts what they told us in the first call. The drive was from Joshua to Crowley, and I drive a diesel vehicle. I’m not wasting that kind of gas because your staff made a mistake. We repeatedly explained that we couldn’t drive back, and instead of taking accountability, the manager rudely cut me off mid-conversation and said, “Sorry, we ran out of the sauce.” So which is it? You could remake them, or you ran out? The inconsistency and lack of professionalism is unacceptable. I own two businesses myself, and this is NOT how you treat customers. You don’t change policies mid-conversation and expect people to just deal with it. Horrible service. Zero accountability. 100% do not recommend.
• MM

  Merilee

  Feb 15, 2026
  1.0
  I ordered through the mobile app lemon pepper all flats, well done. I grabbed my order without checking the wings since I have been there before without any issues. On my way to work I reached in and grabbed a wing and it literally tasted like a dash of lemon pepper was used, dripping with oil and something sweet. When I got to work and looked at the chicken it just looked like oily chicken with light lemon pepper on it.(picture included, you believe the judge) I spoke to a manager named Ginger and she told me to bring it back. I explained that I could not since I was already at work for the evening and would not be off until early the next morning. She then told me that I would have to keep the chicken with me until I could come in for who knows what purpose other than to throw it away. Can I ask why taking pictures was not enough. So now my car needs to smell like chicken until then. Needless to say I asked for a refund ill pass on this place. I heard from someone on my last visit its under new management and this is the level of competence we can expect?
• EC

  e cece

  Feb 14, 2026
  3.0
  Messed up my online order
• MN

  Mackenzie Norris

  Jan 21, 2026
  1.0
  Every time I come to this location, they get my order wrong, They hate taking accountability . The manager —I’m not sure of his name. He was a bigger Caucasian male had the nerve to have an attitude after they got two of my wing combo’s wrong. Wingstop has good food, but the management and the employees are just not it.
• DI

  Daryah Ingram

  Jan 2, 2026
  5.0
  There’s this sweet man at the Crowley location named Jeff. He’s the manager and he’s lots of help. I had an issue with my order and he did more than resolve my issue. My mom is a critic and she was so happy and pleased with what he did for us. I loveee this location and I’m so grateful for Jeff, the manager.

Frequently Asked Questions About Wingstop