Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor interactions with staff, including rudeness and lack of attention to orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers advised to check their orders before leaving.
Speed of Service
While some customers noted quick service, many others experienced long wait times, especially for mobile orders.
Food Quality
Inconsistent food quality reported, with issues like cold fries and improperly prepared items.
Cleanliness
Mixed reviews on cleanliness, with some praising the restrooms while others noted unsanitary conditions.
II
Iv
Nov 13, 2025
3.0
PLEASE CHECK YOUR ORDER!
We use the app every time, and Every single time something is missing, from a sandwich, fries to a wrap. So do yourself a favor and check before you have to get down to let them know.
NA
Nicole Adams
Nov 6, 2025
1.0
I ordered my food as take out in the lobby at 634. I didn't get my food for an hour. The manager tried to explain that he has 3 call ins and tried calling people in but no one answered. It was just chaos though. They were serving drive thru constantly but had at least 10 customers sitting out in the lobby waiting for their food. And even some of those people who ordered after me got their food first. Made no sense. Definitely need more reliable workers. The manager was nice but seemed a little overwhelmed with things which is understandable but still. An hour. For fast food.
NJ
Nedra Johnson
Nov 6, 2025
1.0
I’m at my breaking point with this McDonalds, most of the time I come I have to send something back to be remade. But yesterday top it because they put fresh fries on top of stale fries. When I come I’m always spending over thirty dollars with the size of my family. Then the number on the website does not work nor they gave me a receipt.
JB
jacquline brown
Nov 1, 2025
1.0
Stayed in the drive-through on 10/30/25 prior to the store closing once it became my turn to order the YOUNG GUY ~ tells me that they are closed and his MANAGER said he couldn’t take my order ~ REALLY…!!? YES I WAS IN THE LINE MUCH BEFORE 11:00 p.m. I don’t get it how restaurants make up there on RULES BY THE MIN~ Based off of whatever managers on duty and the staff..!!
AD
ana do
Oct 28, 2025
1.0
I typically love this McDonald's; however, recently I experienced an unpleasant interaction with an employee. As I went to the counter to pick up my order, an employee had make questionable remarks towards me. As a person of color, I find it very disrespectful when strangers decide it's justifiable to assume my ethnicity and begin to 'attempt' to speak the language in which they presume I am. I felt very uncomfortable during this interaction and even more while dining in as the employee reproached me and decided to ask for my Instagram. This is completely unacceptable and it disappoints me that this is my favorite McDonald's to go to.