Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.3
963 reviews
5 stars
367
4 stars
153
3 stars
116
2 stars
90
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for food orders, even when few customers were present.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and a lack of professionalism.
Food Quality
There were numerous complaints about food quality, including incorrect orders, cold or dry food, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty and in need of maintenance, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and good service.
- BKBear KenelDec 31, 20255.0Stopped for the tacos. Small but tasty.
- CCChristinaDec 28, 20254.0Since there is a new manger
- BKBrian KiesterDec 17, 20251.0This place is so slow, so unorganized, so dirty, and mostly just pitiful. I ordered one blizzard but was told they were out of the ingredients. So I ordered a different one. And it took 20 minutes to get it. The staff were taking out made food to the lobby that was meant for people in their cars, and food that was taking out to the parking lot came back in because they couldn't figure out where it was supposed to go. And I'm sitting here watching all of it, waiting for a small blizzard. After 15 minutes someone asked me what I was waiting for. A 20 minute small blizzard apparently. Don't come to this DQ. Your time is worth more.
- EBElizabeth BurgosDec 12, 20255.0Excellent customer service.
- BJBraden JordanDec 12, 20252.0So slow only person there and it took 20 min to cook 2 hamburgers
Frequently Asked Questions About Dairy Queen
What are the regular operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 11:00 AM to 10:00 PM Monday through Thursday and on Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Does Dairy Queen offer drive-through service and what are its hours?
Yes, Dairy Queen has a drive-through service available daily from 11:00 AM to 10:00 PM.
Where is the Dairy Queen located?
Dairy Queen is located at 900 North Crowley Road, Crowley, TX 76036, USA.
Can customers order food online for pickup at this Dairy Queen location?
Yes, customers can order food online for pickup through Dairy Queen's official website for this location.
Does Dairy Queen serve vegetarian options and dessert items?
Yes, Dairy Queen offers vegetarian options as well as a variety of dessert items.
Is the Dairy Queen in Crowley equipped with wheelchair accessible seating and restrooms?
Yes, this Dairy Queen location has wheelchair accessible seating, entrance, parking, and restrooms.
Does Dairy Queen accept mobile NFC payments or is it cash only?
Dairy Queen accepts mobile NFC payments and does not require cash only transactions.
Are there nearby places where I can get auto repair services near Dairy Queen?
Yes, nearby auto repair options include The Tint & Sign Zone and Byrd Autos, which offer automotive repair, auto body, and tire services.
What nearby places can I visit for pet-related services when going to Dairy Queen?
You can visit Crowley Road Animal Hospital and Adrienne's Pet Salon for veterinary care and pet grooming services close to Dairy Queen.
Are there any nearby dessert or café spots near Dairy Queen for a different treat?
Yes, Honey Boba, a bubble tea and smoothie café, and C&L Donuts are nearby options for sweet treats.