Taco Bell

3.0
1125 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 14000 US Hwy 380 in Cross Roads. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14000 US Hwy 380, Cross Roads, TX
76227, United States

Hours

Reviews

3.0
1,125 reviews
5 stars
321
4 stars
205
3 stars
158
2 stars
88
1 star
353

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly from management, leading to a consistently poor customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly with kiosks and food preparation areas.

Food Quality

Several reviews mentioned issues with food quality, including cold items, poorly constructed meals, and inadequate portions.

Long Wait Times

Customers frequently complained about excessive wait times for orders, both in the drive-thru and inside the restaurant.
  • LR
    Lady Ree
    Oct 22, 2025
    4.0
    My son enjoyed his food
  • MI
    Michael Irizarry
    Oct 21, 2025
    5.0
    Clean
  • JS
    John Soderstrom
    Oct 20, 2025
    2.0
    Trying to order and the kid tells me most people use the Kios, I inform him I'm not most people. Sick of customer service going by the wayside so millionaire's can make more money and the kios was filthy.
  • MB
    Mrs. Bustamante
    Oct 19, 2025
    1.0
    DO NOT GO HERE!! The staff is extremely rude, and the so-called manager is the worst of them all. I spent $100 at Taco Bell—yes, $100—and I should’ve known better. After talking to several other customers, I found out I’m not the only one who’s had problems with this person. My order was completely wrong, and when I asked him to fix it, he said, “I already made it, I’m not fixing it.” Seriously? That’s how a manager talks to paying customers? The service is horrible, the food was wrong, and I didn’t even get what I paid for. I asked for my money back, and he refused. This location is a complete joke—unprofessional, rude, and disrespectful. Save yourself the trouble and go somewhere else!
  • VB
    Violeta BQZ
    Oct 12, 2025
    3.0
    This location doesn’t serve breakfast!

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 14000 US Hwy 380 in Cross Roads?

Taco Bell is open from 9:00 AM to 3:00 AM Monday to Thursday and Sunday, and from 9:00 AM to 4:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at this location offers drive-through service with the same hours as the restaurant.