Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14000 US Hwy 380 in Cross Roads. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of responsiveness, contributing to a negative dining experience.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues such as cold items, incorrect ingredients, and overall poor preparation.
Wait Times
Customers frequently mentioned excessive wait times for orders, both in the drive-thru and inside the restaurant, often leading to further dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance of the restaurant.
BC
bret cole
5 days ago
1.0
I would drive 7 miles out of my way to avoid this location.
EW
erika williams
Jan 28, 2026
1.0
I am extremely disappointed with my recent experience at this Taco Bell location. I was overcharged for my order and, on top of that, did not receive the items I paid for. This feels like false advertising and poor customer service. Customers should be able to trust that what they order is what they receive—and at the price advertised.
I hope management addresses this issue promptly and ensures accurate pricing and proper fulfillment of orders. Otherwise, this kind of experience will continue to frustrate and alienate loyal customers.
NH
Natalie Hernandez
Jan 28, 2026
2.0
Another trash quality order. The only reason I go here is bc it's convenient while I'm at work. Two weeks ago, I tried the new chicken stacker. It would've been good had it had any chicken in it! It was a salad stacker.
I try again a few days later, bc I'm at work and it's convenient. Same thing. I even filled out the online complaint form(I've only done this one other time in my 40 yrs when I found a wasp in my salad at a different fast food place) No response to date for that complaint.
Today, I order lunch for my coworker and I... TRASH! ordered one each of the creamy avocado lime ranch crispy chicken tacos. We both got one hard, shriveled tender in our tacos!!
The wait time is great, imo, atmosphere is fine, staff is polite and professional (most of them) but the actual food quality leaves much to be desired! I know it's fast food, and Taco Bell at that, but come on. You gotta do better!
JR
Jesse Ramos
Jan 17, 2026
1.0
I have been waiting over 15min for my order that I did online. I went through the drive through, was told to wait in the parking lot, waited over 15 minutes I asked about my order and it seems to forgot about it, luckily the food was still warm. I'm only annoyed about it because I had groceries in the car.
TS
Tashea Scott
Jan 8, 2026
5.0
As an uber eats driver I love coming in contact with employees with amazing service. Jakira was so friendly and helpful! Give her a raise!
What are the operating hours for Taco Bell at 14000 US Hwy 380 in Cross Roads?
Taco Bell is open from 9:00 AM to 3:00 AM Monday to Thursday and Sunday, and from 9:00 AM to 4:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer drive-through service?
Yes, Taco Bell at this location offers drive-through service with the same hours as the restaurant.
Can I order Taco Bell's food online or via a mobile app for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or delivery at this restaurant.
What payment options are accepted at this Taco Bell?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What specialties or popular items are featured on the menu at this Taco Bell?
Popular specialties include Dollar Cravings, Tacos, Burritos, and Combos.
Does this Taco Bell serve breakfast and late-night food?
Yes, the location serves breakfast and offers late-night food options, staying open as late as 4:00 AM on Fridays and Saturdays.
Is this Taco Bell family-friendly and does it have seating available?
Yes, the restaurant welcomes families and has seating available for dine-in customers.
What nearby car wash services are available close to Taco Bell?
Nearby car wash services include The Wash Factory - Cross Roads, Take 5 Car Wash, and Crossroads Car Wash Crossroads Texas, providing convenient options to clean your vehicle before or after dining.
Are there other Mexican or fast food restaurants near this Taco Bell?
Yes, nearby fast food and Mexican restaurants include other Taco Bells, Jack in the Box, Villa Grande Mexican Restaurant, and Rice Pot Express, giving you various dining choices in the area.
What other useful services or shops are located near this Taco Bell?
Nearby services and shops include AutoZone Auto Parts for vehicle needs, Cornerstone Dental Associates for dental care, and 7-Eleven and Shell gas stations for convenience and fuel.
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