Brand Certified
McDonald's
3.3(1404 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11201 US Hwy 380, Cross Roads, TX
76227, United States
Certified by McDonald's • Mar 01, 2026
(940) 365-9180
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,404 reviews
5 stars
490
4 stars
259
3 stars
226
2 stars
104
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor management.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor handling of mobile app orders.
Food Quality
Feedback indicated dissatisfaction with food quality, including cold or stale items and incorrect modifications.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Speed of Service
Customers experienced long wait times in both drive-thru and curbside services, with some expressing frustration over delays.
- SSSpencer StanleyFeb 21, 20261.0Hashbrowns were like a wet sock. Frappe was chunky ice. Staff didnt say a word. Sandwich missing cheese. Just go to the Mcdonalds a couple miles east from here, this place is nasty.
- APAlison PlacekFeb 4, 20261.0Never been inside, but can confidently say that this is the SLOWEST McDonald’s drive-thru ever. Just waited 23 minutes for a mobile order… Absolutely unacceptable and ridiculous. They also never, ever remember sauces. Get it together!!!
- JAJoe AutwellJan 24, 20265.0Drive through crew was very nice and gave great customer service! All items as requested
- HAHeaven AdkinsJan 13, 20261.0nasty they have nasty workers in the kitchen not using gloves and the manger blanca is refusing to give my money back when i told her about it nasty i wouldn’t eat here…
- KKKazJan 7, 20265.0Great service by Angel and team the taste was very good and very pleasant experience we had!!
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 4:00 AM the next day.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, drive-thru service is available daily from 5:00 AM to 4:00 AM the next day.
Can I get food delivered from this McDonald's, and what are the delivery hours?
Delivery is available every day, most of the day from midnight to 11:59 PM, except on Friday starting at 8:00 AM.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online or via mobile apps?
You can order online through their delivery link or use their app available on iOS and Android via the provided app store URLs.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What nearby restaurants are close to this McDonald's that customers can visit?
Nearby restaurants include Taco Bueno, Panda Express, Whataburger, Salad and Go, Popeye’s Louisiana Kitchen, and Starbucks for a variety of dining options.
Are there any nearby medical facilities or clinics near this McDonald's?
Yes, nearby medical services include MinuteClinic at CVS, CommunityMed Family Urgent Care, and dental offices like Cornerstone Dental Associates and Kissable Dental.
What nearby retail and service locations are convenient for customers visiting this McDonald's?
Nearby retail and service locations include CVS Pharmacy, LibertyX Bitcoin ATM, Bank of America Financial Center, Mattress Firm, and Sally Beauty.
Does McDonald's offer any rewards or loyalty programs for customers?
Yes, they have MyMcDonald’s Rewards where customers can earn points for free food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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