Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
229 reviews
5 stars
202
4 stars
12
3 stars0
2 stars
7
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Trinity, Sophia, and Jaxon for their exceptional service.
Drink Quality
Overall, customers enjoyed the coffee and drink options, with specific mentions of favorites like the Caramelizer and Annihilator, although there were some complaints about incorrect orders.
Speed of Service
Most reviews noted that service was quick, especially for mobile orders, although a few customers experienced longer wait times during busy periods.
Atmosphere
The location was described as welcoming and friendly, with decorations for events adding to the positive experience.
Inconsistency
Some customers reported issues with order accuracy and service quality, indicating a decline in consistency at times.
- NBNicole BrownNov 17, 20255.0Dutch Bros has delicious drinks, but I love great customer service, and Bella at the Crossroads location is excellent! She is friendly, fun, quick, and she knows my go-to drinks before I even ask for them. It’s employees like her that make me want to keep coming back (definitely NOT my need for coffee, lol).
- MWMichelle WeltonNov 16, 20255.0We had a great experience going thru there. Jdan and the rest of the crew all had amazing personalities.
- SPSamantha PimentelNov 16, 20255.0Personally love this stand! Love their coffee and employees, especially J’dan. Everytime i came through she brings a warm and welcoming personality. She and every other worker goes above and beyond. I highly recommend to stop by and visit this shop!!
- MPMeera PatelNov 11, 20251.0I tried to order a drink at the counter on 11/10/25 around 8:30am. The lady behind the counter was very rude and acted upset that I was ordering a drink at the counter rather than doing a mobile order/order ahead option. Mind you, I always go through the drive thru but opted to go to the counter as there was nobody there and could have been a faster option. After her attitude I decided to leave. Not sure what her problem was but definitely will NOT be returning to this location.
- CCcadeNov 8, 20254.0y'all got to get rid of them bees like yesterday, its ridiculous but other than that great place service is ALWAYS outstanding happy there's actual food items on the menu but them bees have to go
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee at 11950 US Hwy 380, Cross Roads, TX?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavors?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drink options at Dutch Bros Coffee?
Yes, you can enjoy caffeine-free options such as drinks made with decaffeinated espresso, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
What payment methods are accepted at Dutch Bros Coffee in Cross Roads, TX?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Can I place my Dutch Bros Coffee drink order over the phone?
No, Dutch Bros Coffee does not take drink orders over the phone but offers quick service at the window to get your favorite drink as soon as possible.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services directly. Some third-party services may offer delivery.
Where can I find gift cards for Dutch Bros Coffee?
Gift cards are available at any Dutch Bros Coffee location and can also be purchased on their website.
Are there family-friendly or kids' drink options at Dutch Bros Coffee?
Yes, Dutch Bros Coffee offers a kids' menu including Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, making it welcoming for families.
What nearby dining options are close to Dutch Bros Coffee at 11950 US Hwy 380?
Nearby dining options include Chipotle Mexican Grill, Pizza Hut, Burger King, Jack in the Box, Chick-fil-A, Rosa's Cafe, Wingstop, and Firehouse Subs, perfect for grabbing a meal before or after your coffee visit.
How can nearby businesses like Caliber Car Wash and Firestone Complete Auto Care complement a visit to Dutch Bros Coffee?
While getting your car cleaned at Caliber Car Wash or serviced at Firestone Complete Auto Care, you can conveniently grab a coffee or refreshment at Dutch Bros Coffee nearby, making errands more efficient and enjoyable.