Dutch Bros Coffee

4.7
267 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
11950 US Hwy 380, Cross Roads, TX
76227, United States

Hours

Reviews

4.7
267 reviews
5 stars
231
4 stars
14
3 stars
2
2 stars
9
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual baristas like Andi, Madi, and Trinity for their exceptional service.

Drink Quality

Overall, customers enjoyed the drinks, noting their delicious flavors and consistency, although there were some complaints about incorrect orders.

Service Speed

While some reviews mentioned quick service, others reported long wait times, especially for online orders, indicating inconsistency in service speed.

Location Issues

Several customers expressed frustration with specific locations, citing poor service experiences and rude staff, which affected their willingness to return.
  • TT
    Txgirl
    Jan 4, 2026
    2.0
    I really like don’t to give bad reviews because I think we all make mistakes sometimes, and I also don't like to be a Karen and go back to complain and ask them to remake my drink but this is like the 5th time already that they have made my order wrong, sometimes my drink is too strong and bitter, other times they don’t put the syrup, and at this point I feel like it's intentional (night crew) I also noticed when she handed me the drink last night, that the cup felt lighter than usual, So after stiring up the cup a little and taking the lid off to check, i noticed my drink level was very low. (this is like the 3rd time this has happened, with 2 different night time employees, the same girl and the newest night time employee that I've noticed there) I usually order the same drink and I go there almost every day, sometimes I order multiple drinks for my family and I've never had my drink get filled up this low before with other daytime employees, So this seems intentional to me, unless this is a new policy. I am a regular customer and have been since they opened but I Definitely will not be returning to this location for a while. It's not worth spending money on drinks that I can't even enjoy. Hopefully it gets better within the nexts months.
  • CC
    Chanel C
    Jan 1, 2026
    3.0
    When this location opened up years ago, I was stoked. I moved away from Aubrey for a year, came back and wow have things changed! The service is hit or miss and order ahead is unfortunately a joke. I’ve order 10 and even 20 minutes in advance, only to arrive and my drink still hasn’t been made yet. Unlike other locations, if your drink happens to be ready when you’re in the drive through, they don’t even bring it to you. 🙃 You’re still stuck on the line. Sad to say, I’ve mostly stopped going to DB overall since this location is closest to me and the service leaves a lot to be desired. — I have to give a shout out to the Frisco location. Best Dutch Bros I’ve been to and the service was always consistently 5 stars!
  • GB
    Gio Bernabe
    Dec 30, 2025
    5.0
    When I say my drink was made with love, I truly mean it. I was having a really rough day, so I needed a little pick me up—and that it did. Andi picked me up from my slump and put me on to the Double Rainbro. Never in my life has a drink given me so much euphoria. Thank you Andi and Dutch Bros, I will be coming back to continue to chase this high for the foreseeable future.
  • HT
    Hailey T
    Dec 30, 2025
    5.0
    Delicious drinks and amazing staff! Dutch Bros is one of my favorite places to get tea and coffee, the staff is always super friendly and helpful and I’m always pleased with the drinks. One employee that I always like seeing is Izzy, she’s always so helpful when I don’t know what to order. The service is usually fast if you’re looking to grab a quick drink, I would highly recommend trying out the double rainbro green tea or the 9-1-1 coffee!
  • NR
    Niha R
    Dec 28, 2025
    4.0
    Visited Dutch Bros during my trip from Canada and honestly, each drink had such a unique flavour Americano (Hot): Rich, bold, and super premium coffee flavour. Definitely one of the best Americanos I’ve had. Caramel Mocha (Hot): Very caramel and delicious, but just a little too sweet for our palette. Small Blended Cocomo: YUM! I can’t get this taste out of my mind creamy, chocolatey, coconut goodness. Absolutely addictive. Totally worth the hype!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!