Dunkin'

3.5
219 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cross Roads, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11680 US 380, Cross Roads, TX
76227, United States

Hours

Reviews

3.5
219 reviews
5 stars
104
4 stars
26
3 stars
15
2 stars
17
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and attentive staff, many reported poor service, including rudeness and lack of acknowledgment.

Product Quality

Several reviews highlighted issues with food and drink quality, including incorrect orders, stale items, and poorly made beverages.

Management

Feedback indicated inconsistency in management effectiveness, with some praising new managers for improvements while others criticized the lack of oversight.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
  • MB
    michael berardi
    6 days ago
    5.0
    The best Dunkin around! Always the best service and coffee!
  • SC
    Sara Celona
    6 days ago
    5.0
    This place is under new manage and I have to say, I am impressed! We are greeted with a nice Texas welcome and happy staff. Every one is eager to help. They double check our order to ensure quality and that everything is correct. Sandwiched between Starbucks and DutchBros, this is my go to coffee shop. Keep it up Crossroads Dunkin 🧡
  • MS
    maryann samaan
    Jan 4, 2026
    5.0
    Dora made my Sunday!! She was so sweet and patient with me while I was deciding what to order.
  • AG
    Anthony Gardner
    Jan 3, 2026
    5.0
    There has not been a single time I have walked into this location and not receive the best service. The staff is always friendly, and the manager Felicia has been amazing working with us and supporting the community.
  • JV
    Jay Vansickle
    Nov 15, 2025
    1.0
    Just got a Mint Chocolate Chip Shake there. Probably worse shake I’ve had. Could barely taste the mint chocolate chip. Mostly tastes just like sweet milk. And… for the price. Ridiculous. Go to Braums or something. Way better. Lady working there was nice enough.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cross Roads, TX?

Dunkin' in Cross Roads, TX is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.