Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cross Roads, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
212 reviews
5 stars
96
4 stars
26
3 stars
15
2 stars
17
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, others are criticized for rudeness and lack of attention.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing items, leading to frustration.
Food Quality
The quality of food and drinks is inconsistent, with some customers enjoying their meals while others complain about stale or poorly prepared items.
Cleanliness
Some reviews highlight cleanliness and well-maintained facilities, while others mention dirty conditions and poor management.
Staff Training
There are concerns about staff training and management, with reports of untrained employees leading to poor service experiences.
- JVJay VansickleNov 15, 20251.0Just got a Mint Chocolate Chip Shake there. Probably worse shake I’ve had. Could barely taste the mint chocolate chip. Mostly tastes just like sweet milk. And… for the price. Ridiculous. Go to Braums or something. Way better. Lady working there was nice enough.
- MKMark KappaleroOct 21, 20251.0Waked in No acknowledgement no service offered.
- MEMarti EssaryOct 15, 20254.0I want to brag about Malasia!!! She has the sweetest smile and knows exactly what coffee I like. When I walk in the door she asks if I want the same order and always asks me to taste it. She wants to make sure it is perfect before I leave! I go inside the store versus the drive thru because I enjoy talking to her while she is making my coffee.
- RJR&L JonesOct 9, 20255.0Last week, I had the absolute BEST experience thanks to KAIDEN in the drive-thru and STEPHANIE at the payment window. During the hour when they showcase their specialty drinks, for whatever reason, they remove their food items from the drive-thru menu. 😑... KAIDEN was soo patient and friendly! He politely described the food options to me so that I could make my selection without a menu 🤓! CUSTOMER SERVICE : 🌟🌟🌟🌟🌟
- BBBlancaaaSep 20, 20251.0this is the worse dunkin in history. i been living in this area for a lil bit over a year and been getting the same drink for the past 3 months and every single time for the past two weeks this shit has been made wrong. my bf comes back with my coffee that is only 5 mins up the road and my coffee is a quarter gone which was supposed to be “cold foam”. the only time it’s ever right is whenever the manager is around. the only time i get good service. so sad this is the only dunkin on crossroads.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Cross Roads, TX?
Dunkin' in Cross Roads, TX is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What seasonal drinks are available at this Dunkin'?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals.
What specialties does Dunkin' offer in Cross Roads?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Which nearby places can I visit before or after my Dunkin' visit?
Customers can visit nearby spots like Happy Feet spa, GNC for health supplements, and Majestic Nail Spa for beauty treatments before or after stopping by Dunkin'.
Are there other food options close to Dunkin' in Cross Roads?
Yes, nearby food options include Firehouse Subs, Baskin Robbins, Wingstop, MOD Pizza, Schlotzsky's, Jack in the Box, and Raising Cane's Chicken Fingers.
How can nearby businesses like Sport Clips Haircuts and Prime Communications help during a visit to Dunkin'?
While visiting Dunkin', you can also get a haircut at Sport Clips Haircuts of Cross Roads or address mobile phone needs at Prime Communications—great options to combine errands in one trip.