Chipotle Mexican Grill

Reviews

• SG

  S G

  Nov 17, 2025
  1.0
  Go to another location, skip this one. Went at 9pm, but they stopped cooking at that point. They were extremely low on protein options, particularly out of chicken. How is that justifiable if they close at 11pm? Furthermore, on other occasions the portions have been off and the customer service is lacking. I truly believe they need better management.
• II

  Israa

  Nov 7, 2025
  1.0
  No wonder Chipotle is struggling as a chain. This is my third visit to this location, and each time it gets worse. The food looks old, and the quality is poor. I even felt sick to my stomach a couple of times after eating here. The hygiene of the store is unacceptable, and the staff’s attitude makes the experience even worse. The girl at the register was extremely loud and rude she was shouting, asking what I wanted to drink before I could even finish my order. When I asked if they had Coca-Cola bottles, she said they were out, but a few minutes later I saw her restocking them while I was eating. The fridge was right next to her that level of laziness is unbelievable. I won’t be coming back to this location. The price doesn’t match the quality or the service at all.
• EF

  Ericka Falavinha

  Nov 7, 2025
  1.0
  I normally don’t leave negative reviews, but I feel this experience needs to be addressed. I came in on Friday, November 7th around 2:15 PM and the manager on duty was extremely rude and dismissive. She did not listen to what I was asking for, and the service was very slow overall. I’ve never had an issue when ordering pickup, but dining in today was a completely different experience. It also became clear that this is not a kid-friendly environment, which made the visit even more uncomfortable for my family. The lack of respect and basic customer service was unacceptable. Because of this, I will not be returning. If the owner is reading this, I strongly recommend reevaluating who is representing your business as a manager. I would give zero stars if that were an option.
• MM

  Miracle Moore

  Nov 7, 2025
  1.0
  Wish I could give 0 stars. Ordered lunch via app to be picked up in the chipotlane and waited for 10 minutes at the window. There were 3-4 staff members inside prepping more online orders and even walking by the window without acknowledging that I'm even sitting there waiting for my order. Mind you, my order was already ready to be picked up so I don't know why the staff acted like they couldn't see me waiting and couldn't just give me my order that's already ready and paid for! It shouldn't take me waving my arms out the window and honking my horn to finally get someone's attention to give me my food. On top of that, I get home and the portions were small, and the food was extremely cold. Do yourself a favor and save your time and money and go somewhere that appreciates your support.
• KA

  Kelsie Arbuckle

  Oct 31, 2025
  4.0
  I was just in and watched a customer be ABSOLUTELY TERRIBLE to one of the workers. The worker handled it so well. Even after the exchange, the worker still gave the customer what they wanted and he still wasn’t happy. He then continued to berate the staff as he was leaving. I appreciate the level of professionalism it took for the worker to not engage, or rebuttal. No employee deserves to be bullied into doing something & I honestly wouldn’t allow that client back into my business ever again after the way he treated the workers here. Utter disrespect.

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