Subway

3.3
238 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Crosby Subway® Restaurant at 6500 N. FM 2100 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6500 N. FM 2100, Crosby, TX
77532, United States

Hours

Reviews

3.3
238 reviews
5 stars
96
4 stars
27
3 stars
30
2 stars
13
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and long wait times due to understaffing.

Food Quality

Many customers expressed dissatisfaction with food quality, citing old or undercooked ingredients, and frequent shortages of menu items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty facilities and improper food handling practices.

Management Issues

Feedback indicated significant management problems, including inconsistent staffing, lack of training, and failure to adhere to operating hours.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and effort in providing good service.
  • JS
    Jimmy Seeley
    Oct 1, 2025
    5.0
    The new management team has brought life back to this place. Everything is clean, they are professional and very focused on customer service. I was losing faith on how it was run before, but these people are great! Highly recommend
  • KJ
    Kathy Jones
    Sep 26, 2025
    1.0
    Order wrong, put mayo on wrong sandwich.. no oil or vinegar. Written correctly on paper but they did not follow directions.
  • TH
    Ta-Shena Holmes
    Sep 17, 2025
    1.0
    I work in food industry we don't charge for water or ice. I normally stop to get a lil air and some ice from catching the transit bus walking in the hot I stop today to try to get water and ice a guy with curly hair assumed I was there to pick up a order I asked to get ice he said he had to charge me any other time I never have a problem
  • JS
    Jodie Silva
    Aug 21, 2025
    1.0
    Absolutely worst customer service of any subway. THEY messed up on our on line order and had the nerve to send us to another subway. Didn't care about the unprofessionalism, didn't discount and refused to refund. Absolutely ridiculous
  • CI
    Cindy Infante
    Jul 30, 2025
    1.0
    I went to this location at 8:50pm and it was closed the person working there told me that because they were working alone they were closed. They had all the chairs up. Like they had been closed for a while. She told me that it wasn't her fault that they had her working alone . She had a ugly attitude cause I told her that it wasn't 9pm yet. I told her I would report it and she said she didnt care. If ur times say 9pm then u should work till 9 ... how do u expect to get business if u dont stay open till what ur hours say. So because of this I will not ever give them my money! Get people that want to work cause this person didnt look like they even wanted a job!

Frequently Asked Questions About Subway

What types of meals does Subway at Town Center Plaza-Crosby serve?

Subway serves breakfast, lunch, and dinner every day.

What are the operating hours for Subway in Crosby, TX?

Subway is open every day from 8:00 AM to 9:00 PM.