Papa Johns Pizza

3.0
197 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Crosby, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Crosby pizza for any occasion. Call us for pizza delivery in Crosby or stop by 2123 HIGHWAY 90 for carryout to order the best pizza in Crosby, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2123 HIGHWAY 90, Crosby, TX
77532, United States

Hours

Reviews

3.0
197 reviews
5 stars
70
4 stars
25
3 stars
14
2 stars
15
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness from staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and undercooked food.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others complained about undercooked or poorly made items.

Delivery Issues

Several customers experienced long wait times for delivery, with some orders arriving cold or not at all.

Staff Behavior

There were complaints about staff being unprofessional or rude, contributing to a negative dining experience.
  • PK
    paul koronka
    3 days ago
    1.0
    Very unprofessional and very unorganized. The manager was hollering and cursing at othe employees while I was standing there with my 5 year old child
  • SK
    SLSS K
    Nov 13, 2025
    1.0
    Someone from corporate should come here and do a surprise visit. The employees don't wear anything on their heads, the store smells bad. I have eaten at other Papa John's locations and the store was in much better order and clean. Not sure that I will eat from this location again. Sad.. because I like Papa John's pizza.
  • SJ
    shon john2030
    Oct 27, 2025
    1.0
    I had a carryout order, I informed the manager they gave me the wrong pizza. She told me we will remake your order, and it will be 10 mins. I did not have an attitude or anything I just said ok. She did not apologize or anything, however I heard her tell the co-worker the delivery guy took the wrong order. When I finally do get my pizza it had bubbles. I brought it to her attention, she states because you have certain items on your pizza it causes bubbles and it is normal.
  • SC
    Samantha Cain
    Oct 23, 2025
    5.0
    Great pizza everytime
  • JM
    Jose Marines
    Sep 5, 2025
    1.0
    Received my online order and completely wrong, called the store and spoke to CeCe, identified as manager.. very rude… didn’t offer any options only to void order…will never order Papa Johns again…horrible experience. Don’t normally leave reviews but need to do this… they don’t know the 1st thing about customer service and how doing things right. Poor!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Crosby, TX?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM. Holiday hours vary.

Can I order pizza online for pickup at Papa Johns in Crosby?

Yes, you can order online for carryout or delivery through the Papa Johns website or app.