As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported rudeness and slow service.
Food Quality
Food quality is inconsistent; while many enjoyed the burgers and fries, several customers received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, with reports of dirty dining areas and unsanitary conditions.
Speed of Service
Service speed is a common complaint, with many customers experiencing long wait times for their orders.
CJ
Charles E. Smith Jr.
4 days ago
5.0
They have exceptional fish sandwich and their fries are the best LoL
TM
Timmy Mans
Dec 21, 2025
1.0
December 21st, 8:30. Number 8 order but got a trash chicken sandwich made nothing like the order. Food was cold, girl was rude. Guess it’s the area
AM
Alexandr Miller
Dec 15, 2025
1.0
Everything was better when the manager was there like a year ago now, it's just a high school with the employees talking in the back, and the customers in the front, I was there for 5 min like 5 employees just talking in the back so I left to get me something from the gas station. Bad bad... I never put bad reviews but this one deserves it.
Ain't coming back...
TB
Taylor Brune
Nov 3, 2025
1.0
Cheese fries?
TK
Tearra Kee
Oct 30, 2025
1.0
Worst customer service everrrr! Had to wait 10 minutes while being looked at to recieve some ranch that I had to buy that didn’t come with the wings! Wingstop at least gives a ranch with the purchase of wings!