Service Speed
Customers frequently reported long wait times for food and drinks, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, overcooked, or poorly prepared items.
Customer Service
While some reviews praised friendly staff, others noted poor service and rude interactions, particularly during busy times.
Cleanliness and Maintenance
The playground and dining area were noted as needing maintenance, with reports of flooding and unsanitary conditions.