Subway

3.8
185 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Crandall Subway® Restaurant at 1401 Hwy 175 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1401 Hwy 175, Crandall, TX
75114, United States

Hours

Reviews

3.8
185 reviews
5 stars
99
4 stars
27
3 stars
18
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were criticized for rudeness and poor service.

Food Quality

Many customers reported issues with food quality, including stale bread, incorrect orders, and lack of fresh ingredients.

Cleanliness

Several reviews highlighted cleanliness issues, with reports of dirty tables and unsanitary conditions.

Management

The manager, Mark, received positive mentions for his community engagement and customer service, but there were also complaints about staff training and management oversight.
  • HZ
    Hector Zapata
    3 days ago
    1.0
    Worst customer service, somehow they only had wheat bread I don’t know how but I guess that’s how it works but that’s not the worst of it all The two guys that were working had the worst customer service I’ve ever seen in my life, they put my food in the oven and it wasn’t even cooked all the way. Also, I asked for for bacon and pepperoni, but only got bacon. It was so bad that I had to go to the subway in Kaufman just to not ruin my appetite, but Jonny enjoyed it, but I didn’t.
  • RG
    Rosa Galindo
    Oct 26, 2025
    5.0
    Adriana was amazing great service and amazing attitude she worked amazing she got my sandwich just how I like it and she keeps an amazing conversation going especially with everyone who comes in she always greets everyone and just an amazing customer service experience 👏🏼😁
  • AC
    Agnes C.
    Oct 10, 2025
    1.0
    I don't think the service industry is the right fit for the young guy at this location. He struggled with simple, written directions - both in terms of default sandwich ingredients (plastered right in front of him), and my 1-2 modifications per sandwich - and then completely ignored me by the time I was paying at the register. No apology, no thank you for stopping by, not even eye contact. I'd inadvertently become invisible. He crumpled up my receipt and tossed it before I even had a chance to ask for it. This hasn't been the sole negative experience at this location. We've given them about 4-5 second chances in the past month or two, to no avail. The food has been consistently disappointing while the service leaves everything to be desired.
  • CM
    Crystal Marks
    Sep 5, 2025
    5.0
    Mark and his team are top notch!!! They embrace community, show respect, and make you feel like a friend. Oh, the food is on point too😉
  • SB
    Sheila Browning
    Aug 31, 2025
    5.0
    My server was super friendly and made my sandwiches perfectly. They were delicious! The cookies were so soft. We ordered the chocolate chip, and raspberry. The restaurant was very clean and had plenty of tables to seat a fair amount of customers. I would definitely eat here again!

Frequently Asked Questions About Subway

What is the address of Subway in Crandall, TX?

Subway is located at 1401 Hwy 175, Suite 210, Crandall, TX 75114, United States.

What types of meals does Subway Crandall serve?

Subway Crandall serves breakfast, lunch, and dinner.