Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.8
641 reviews
5 stars
304
4 stars
120
3 stars
82
2 stars
41
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent; some staff are praised for friendliness while others are reported as rude or unhelpful.
Food Quality
Food quality varies significantly; some customers report good experiences while others mention issues like cold or improperly cooked items.
Cleanliness
Multiple reviews highlight concerns about cleanliness in the restaurant, including dirty floors and unsanitary food handling practices.
Wait Times
Customers frequently mention long wait times, especially in the drive-thru, leading to frustration.
Staff Training
There are complaints about the lack of training among younger staff, resulting in order mistakes and poor customer interactions.
- MPMelissa Posey6 days ago2.0Called in an order tonight to a very rude employee at 8:41 p.m. she obviously does not like her job... she acted like we were bothering her. You can paint and try to update the restaurant but you really should work on customer service as well. It really doesn't matter if you spruce up the place if your employee's are rude!
- YCYesica CebadaNov 17, 20251.0Very bad service food, cold, and employees don’t wanna be here. Very bad customer service.
- ACAmalia ContrerasNov 15, 20251.0Sat at drive through- no response, went inside and was told they were closed & all the employees left 1 minute after close... this was the 3rd location I went to today all closed earlier than stated online. Get. It. Together!
- JSJennifer DanElla SmithOct 26, 20251.0The guy in the back is obviously unhappy and the workers dont even wanna go ask him for anything. Idk if he own the place or what? The atmosphere felt like a hostile work environment to me.
- MVMildred ValdezSep 16, 20251.0Not only does this place smell and look dirty. Their customer service is horrible. I wish I would’ve read the reviews before buying from this place!
Frequently Asked Questions About Dairy Queen
What are the general operating hours of Dairy Queen in Crandall, TX?
Dairy Queen in Crandall, TX is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-through hours at Dairy Queen?
The drive-through at Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Can I order for in-store pickup or delivery at Dairy Queen?
Yes, Dairy Queen offers both in-store pickup and delivery services.
Where is Dairy Queen located in Crandall, TX?
Dairy Queen is located at 1408 Hwy 175 East, Crandall, TX 75114-2542, USA.
How can I place an order online for Dairy Queen in Crandall?
You can place an order online for Dairy Queen in Crandall by visiting their order page at https://www.dairyqueen.com/en-us/order/pickup/n/13954/.
What is the phone number to contact Dairy Queen in Crandall?
You can contact Dairy Queen in Crandall by calling +1 972-472-3937.
Is Dairy Queen in Crandall active on Facebook?
Yes, Dairy Queen in Crandall has a Facebook page accessible at https://www.facebook.com/241335279285992 with the vanity URL DQCrandall.
What other food and drink establishments are near Dairy Queen in Crandall?
Nearby food and drink places include 1880 Coffee Company, Donut Supreme, Tacos El Chato, Cotton Gin Crandall, and Gorditas El Rancho, which offer coffee, donuts, Mexican cuisine, pizza, and other dining options.
Are there any local services near Dairy Queen that customers might find useful?
Yes, nearby services include Crandall Appliance Repair, Ink It Printing for printing needs, Hathcock's Barber Shop and Salon Bliss for grooming, and Crandall Pharmacy for health-related needs.
What nearby attractions could customers visit before or after their Dairy Queen visit?
Customers can consider visiting the First Baptist Church of Crandall, Centerstage Dance Studio, Green Room Music Store, or attend classes at Williams Tae Kwon Do and Crandall Family Martial Arts.