Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude or unhelpful staff, slow service, and incorrect orders.
Food Quality
Inconsistent food quality with reports of cold, undercooked, or poorly prepared items.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including dirty tables and flies.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Positive Experiences
Some customers praised friendly staff and enjoyed their meals, particularly the Baconator.
AC
Alberto Córdova
Nov 14, 2025
4.0
👍🏽
TG
Tina Gonzalez
Sep 28, 2025
3.0
Food was ok
AA
alejandropalomo24
Jul 24, 2025
5.0
Rica y ácida la hamburguesa de takis fuego🔥
ET
Euridice Trevino
Jul 13, 2025
1.0
Stopped on the road to pick up something to eat. Usually Wendy's is a safe go-to when wanting something good and quick. However, this specific location with the specific person who took order and ones who cooked it failed to deliver. The person who took the order was rude and rushing my family and I, and even after being specific and getting the order repeated back, she i put it incorrectly and gave me an extra burger and charged it. We were in a rush so I didn't bother checking the receipt or cost. Upon receiving the order I noticed right away that the fries were heavily salted (i could not eat them) and I proceeded to take a bite out of my burger to which I instantly regretted. I appreciate freshly made food but the chicken was scorching hot and burned half of my tongue badly. That first bite I took released either a bunch of boiling oil or boiling juices from the chicken. It has been about 3-4 hrs now and I still cant sense my tongue well. I was Very hungry so even though I burned so badly, I waited a bit and then took a second and last bite because now it turned out the chicken was slightly undercooked. The texture seemed semi-rough and tendon-like, similar as to when things are undercooked and it also looked slightly pink. I quickly spit it out to not risk salmonella.
I usually dont leave reviews, but this was a terrible experience. I recommend you to check your cooks (let the chicken cook well atleast if you will be serving it dangerously boiling) and educate people who take the orders.
This could have been another case to "sue" if it was a child who got this burnt, as the burn would have been way worse on someone younger.
DM
David McKesson
Jun 27, 2025
4.0
Great service. Orders correct. Mobile app is a breeze when getting off work just pull up and go.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cotulla, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cotulla, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (830) 879-3343.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cotulla Wendy’s serve breakfast?
Yes, this Wendy’s location in Cotulla, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Cotulla, TX?
The drive-thru is open daily from 7:30 AM to 10:00 PM.
Does this Wendy's location in Cotulla offer breakfast?
Yes, breakfast is served here with various combos, sandwiches, and coffee options available.
Can I order Wendy's food for delivery in Cotulla?
Delivery is available; you can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's in Cotulla?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is casual attire appropriate when dining at this Wendy's?
Yes, casual attire is suitable for visiting this Wendy's location.
How can I provide feedback or contact this Wendy's store in Cotulla?
You can call (830) 879-3343, use live chat on the contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Are there any other fast food options near Wendy's in Cotulla?
Yes, nearby fast food options include Subway, Champs Chicken, Dairy Queen, and McDonald's, perfect for exploring more dining choices.
What nearby hotels can visitors stay at when visiting this area?
Nearby accommodations include Days Inn & Suites-Cotulla, Cotulla Executive Inn, Village Inn, Hotel Cotulla, Baymont by Wyndham Cotulla, and PetroStay Inn and Suites.
Are there fuel stations close to Wendy's in Cotulla for convenient stops?
Yes, nearby gas stations include Exxon & Mobil Stations, Valero, Chevron Cotulla, Big's 301, PC Country Store, and Tetco, which are convenient for refueling.
Where can I find Wendy's menu and nutrition information for this location?
Visit the menu website or mobile app at https://menu.wendys.com/ to view menu items, pricing, nutrition, and allergen details.