Wendy's

3.7
553 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
35 W Fm 468, Cotulla, TX
78014, United States

Hours

Reviews

3.7
553 reviews
5 stars
215
4 stars
136
3 stars
86
2 stars
40
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, slow service, and incorrect orders.

Food Quality

Inconsistent food quality with reports of cold, undercooked, or poorly prepared items.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including dirty tables and flies.

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Positive Experiences

Some customers praised friendly staff and enjoyed their meals, particularly the Baconator.
  • AC
    Alberto Córdova
    Nov 14, 2025
    4.0
    👍🏽
  • TG
    Tina Gonzalez
    Sep 28, 2025
    3.0
    Food was ok
  • AA
    alejandropalomo24
    Jul 24, 2025
    5.0
    Rica y ácida la hamburguesa de takis fuego🔥
  • ET
    Euridice Trevino
    Jul 13, 2025
    1.0
    Stopped on the road to pick up something to eat. Usually Wendy's is a safe go-to when wanting something good and quick. However, this specific location with the specific person who took order and ones who cooked it failed to deliver. The person who took the order was rude and rushing my family and I, and even after being specific and getting the order repeated back, she i put it incorrectly and gave me an extra burger and charged it. We were in a rush so I didn't bother checking the receipt or cost. Upon receiving the order I noticed right away that the fries were heavily salted (i could not eat them) and I proceeded to take a bite out of my burger to which I instantly regretted. I appreciate freshly made food but the chicken was scorching hot and burned half of my tongue badly. That first bite I took released either a bunch of boiling oil or boiling juices from the chicken. It has been about 3-4 hrs now and I still cant sense my tongue well. I was Very hungry so even though I burned so badly, I waited a bit and then took a second and last bite because now it turned out the chicken was slightly undercooked. The texture seemed semi-rough and tendon-like, similar as to when things are undercooked and it also looked slightly pink. I quickly spit it out to not risk salmonella. I usually dont leave reviews, but this was a terrible experience. I recommend you to check your cooks (let the chicken cook well atleast if you will be serving it dangerously boiling) and educate people who take the orders. This could have been another case to "sue" if it was a child who got this burnt, as the burn would have been way worse on someone younger.
  • DM
    David McKesson
    Jun 27, 2025
    4.0
    Great service. Orders correct. Mobile app is a breeze when getting off work just pull up and go.

Frequently Asked Questions About Wendy's

Is Cotulla Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.