Wendy's

3.7
559 reviews
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Business Details

35 W Fm 468, Cotulla, TX
78014, United States
(830) 879-3343
https://locations.wendys.com/united-states/tx/cotulla/35-w-fm-468
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
35 W Fm 468, Cotulla, TX
78014, United States

Hours

Reviews

3.7
559 reviews
5 stars
221
4 stars
136
3 stars
86
2 stars
40
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and incorrect orders.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed varied; some customers experienced quick service while others faced long wait times.
  • AC
    Anna Colorado
    Dec 30, 2025
    5.0
    Yesenia was the cashier who attended us. Very courteous handling her job. Great customer service!!
  • AC
    Alberto Córdova
    Nov 14, 2025
    4.0
    👍🏽
  • TG
    Tina Gonzalez
    Sep 28, 2025
    3.0
    Food was ok
  • AA
    alejandropalomo24
    Jul 24, 2025
    5.0
    Rica y ácida la hamburguesa de takis fuego🔥
  • ET
    Euridice Trevino
    Jul 13, 2025
    1.0
    Stopped on the road to pick up something to eat. Usually Wendy's is a safe go-to when wanting something good and quick. However, this specific location with the specific person who took order and ones who cooked it failed to deliver. The person who took the order was rude and rushing my family and I, and even after being specific and getting the order repeated back, she i put it incorrectly and gave me an extra burger and charged it. We were in a rush so I didn't bother checking the receipt or cost. Upon receiving the order I noticed right away that the fries were heavily salted (i could not eat them) and I proceeded to take a bite out of my burger to which I instantly regretted. I appreciate freshly made food but the chicken was scorching hot and burned half of my tongue badly. That first bite I took released either a bunch of boiling oil or boiling juices from the chicken. It has been about 3-4 hrs now and I still cant sense my tongue well. I was Very hungry so even though I burned so badly, I waited a bit and then took a second and last bite because now it turned out the chicken was slightly undercooked. The texture seemed semi-rough and tendon-like, similar as to when things are undercooked and it also looked slightly pink. I quickly spit it out to not risk salmonella. I usually dont leave reviews, but this was a terrible experience. I recommend you to check your cooks (let the chicken cook well atleast if you will be serving it dangerously boiling) and educate people who take the orders. This could have been another case to "sue" if it was a child who got this burnt, as the burn would have been way worse on someone younger.
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Frequently Asked Questions About Wendy's

Is Cotulla Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru in Cotulla, TX?

The drive-thru is open daily from 7:30 AM to 10:00 PM.