Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty tables, restrooms, and food preparation areas.
Service Quality
Customer service experiences varied widely; some praised friendly staff while others reported rude behavior and slow service.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly cooked items, alongside some positive mentions of fresh and tasty meals.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Operational Issues
Frequent complaints about limited menu availability, inconsistent hours, and slow drive-thru service were noted.
AG
ALFONSO Gomez
Feb 4, 2026
1.0
Horrible old greasy and old old food and terrible. I should report this location to the health department. It's absolutely filthy disgusting especially the restroom area. Employees do not care what you ask for and I asked repeatedly for our food to be made fresh ....it was disgusting and not edible. We had to throw it out the window on the way back to the mine to unload Frac sand. I have sent emails to corporate because they won't even answer the phone at this location. It's the worst Wendy's in the USA ......do not go here because you are going to get food so old and nasty it should have been thrown out in the dumpster and they simply don't give a damn about doing their jobs correct.
AC
Anna Colorado
Dec 30, 2025
5.0
Yesenia was the cashier who attended us. Very courteous handling her job. Great customer service!!
What are the operating hours for the Wendy's drive-thru in Cotulla, TX?
The drive-thru is open daily from 7:30 AM to 10:00 PM.
Does this Wendy's location in Cotulla offer breakfast?
Yes, breakfast is served here with various combos, sandwiches, and coffee options available.
Can I order Wendy's food for delivery in Cotulla?
Delivery is available; you can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's in Cotulla?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is casual attire appropriate when dining at this Wendy's?
Yes, casual attire is suitable for visiting this Wendy's location.
How can I provide feedback or contact this Wendy's store in Cotulla?
You can call (830) 879-3343, use live chat on the contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Are there any other fast food options near Wendy's in Cotulla?
Yes, nearby fast food options include Subway, Champs Chicken, Dairy Queen, and McDonald's, perfect for exploring more dining choices.
What nearby hotels can visitors stay at when visiting this area?
Nearby accommodations include Days Inn & Suites-Cotulla, Cotulla Executive Inn, Village Inn, Hotel Cotulla, Baymont by Wyndham Cotulla, and PetroStay Inn and Suites.
Are there fuel stations close to Wendy's in Cotulla for convenient stops?
Yes, nearby gas stations include Exxon & Mobil Stations, Valero, Chevron Cotulla, Big's 301, PC Country Store, and Tetco, which are convenient for refueling.
Where can I find Wendy's menu and nutrition information for this location?
Visit the menu website or mobile app at https://menu.wendys.com/ to view menu items, pricing, nutrition, and allergen details.
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