Brand Certified
McDonald's
3.5(1209 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
719 N IH 35, Cotulla, TX
78014, United States
Certified by McDonald's • Mar 01, 2026
(830) 879-4711
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,209 reviews
5 stars
463
4 stars
227
3 stars
169
2 stars
74
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms.
Order Accuracy
There were multiple complaints about incorrect orders being served, leading to customer dissatisfaction.
Management Issues
Reviews indicated poor management and staffing problems, with many customers suggesting a need for better training and oversight.
- JBJaymee BurtonFeb 25, 20262.0When they get it right it's great. Some employees have no clue how to ring things up which leads to the costumer being over charged. Ordered a Hot Honey Mcrispy, was rung up for a spicy mcrispy add bacon. Not even close to the same thing. Another time I asked for a Bacon and Cheese Qtr Pounder. The girl got so confused then rang me up for a bacon qtr pounder add bacon. 1.99$ upcharge for extra bacon which I didn't ask for. They also put the drinks in the wrong size cups. They need to learn the difference between the McCafe sizes and the regular sizes.
- DZDavid ZubiaFeb 23, 20261.0They charge you for bbq stay away
- MGMohamed GorreyFeb 19, 20261.0This is a very poorly managed place with unacceptable customer service. I stood waiting for over five minutes and there was no staff available to assist me. Later, when I was told to place an order, even ordering a single drink took more than 20 minutes to prepare, while staff were sitting around doing nothing. I have never experienced such disrespectful and careless service anywhere else. What kind of business treats its customers this way? Who is responsible for this situation, and who will be refunding my money?
- AGArturo GonzalezFeb 15, 20265.0Thank you McDonald's for the coffee, way better now
- KRKiki RymersJan 17, 20261.0The employee that served me was disrespectful and looks dirty and wasn’t even dress in uniform right. She was arguing with an employee right infront of my face who was trying to help me. I believe her name started with Jan and had a B for her last name. I will definitely not be coming back.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Cotulla, TX?
McDonald's in Cotulla is open daily from 7:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Cotulla?
Delivery service is available every day from 8:00 AM to 5:59 PM.
Does McDonald's Cotulla have a drive-through service? If so, what are the hours?
Yes, the drive-through is open daily from 7:00 AM to 11:00 PM.
Can I order McDonald's online or via an app?
Yes, you can order online at McDonald's delivery website or use the McDonald's App available on Apple and Android stores.
What payment options are accepted at McDonald's Cotulla?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Cotulla offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
How can I earn rewards at McDonald's in Cotulla?
You can earn points for free food through MyMcDonald's Rewards program, details available on their website.
Are there any hotels near McDonald's in Cotulla for travelers?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Cotulla, Mainstay Suites, Microtel Inn and Suites by Wyndham, Quality Inn & Suites Cotulla I-35, and Scottish Inns & Suites.
What are some nearby places where I can fuel my vehicle near McDonald's Cotulla?
Nearby fuel options include CAT Scale, Phillips 66 Gas, Flying J Travel Center, and Stripes convenience store with gas stations.
What nearby restaurants can I visit around McDonald's Cotulla?
Nearby dining options include Laredo Taco Company, Sonic Drive-In, Archy's Homestyle Burgers, Subway, Linares Bar-B-Que, and El Patron Mexican bar and grill.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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