McDonald's

3.5
1180 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
719 N IH 35, Cotulla, TX
78014, United States

Hours

Reviews

3.5
1,166 reviews
5 stars
450
4 stars
224
3 stars
169
2 stars
71
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, even during non-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders being served, leading to customer dissatisfaction.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, others reported issues such as cold or poorly prepared items.
  • PS
    Pete Salas
    5 days ago
    1.0
    I ordered a double quarter pounder meat was undercooked fires were cold not to mention they took 30 minutes to give me my order, and the girl on counter super rude I asked nicely how much longer for my food since 30 minutes had passed she responded “I’ve been waiting for it too I can’t control the kitchen”
  • DL
    Dalila Labra
    5 days ago
    1.0
    Really bad attitude, person attending today 11/20 @ 718am the drive thru was really rude kind of she was in a hurry and was not giving me a chance to even order my next meal when I was asked in a rude tone what else, are you ordering anything else. Very unprofessional wanting me to hurry up with my order when I was asking my children what they wanted to drink. There was no car next to me nor behind me for her to be talking that rude, I even asked her if she was in a rush, didn't mute the headset and hear her cussed at me, when asked what had she said she denied.
  • BM
    Baghel Maan
    Nov 10, 2025
    1.0
    Worst experience ever. customer service doesn’t even deserve 1 star.
  • GB
    Gloria Vasquez (Beba)
    Nov 8, 2025
    1.0
    Dont go they take for ever in drive thru I was there for 10 minutes and nothing there was a huge line I left they never attend us
  • JB
    joe anthony benavides
    Nov 6, 2025
    1.0
    I hadn't been here in months and it's still the same crappy service. The management is horrible and the workers all look like they don't wanna be here. The cook looks like he don't know what he's doing and no help whatsoever. This place sucks for "fastfood"

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Cotulla, TX?

McDonald's in Cotulla is open daily from 7:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Cotulla?

Delivery service is available every day from 8:00 AM to 5:59 PM.