Dairy Queen

3.7
385 reviews
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Business Details

1092 FM 468, Cotulla, TX
78014, United States
(830) 879-2801
https://www.dairyqueen.com/en-us/locations/tx/cotulla/1092-e-fm-468/13953/
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About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
1092 FM 468, Cotulla, TX
78014, United States

Hours

Reviews

3.7
385 reviews
5 stars
173
4 stars
78
3 stars
52
2 stars
17
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and lack of attention to customer requests.

Food Quality

While some customers enjoyed the food, others complained about it being overcooked, cold, or not meeting expectations.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting it was clean while others pointed out unsanitary conditions.

Staff Attitude

Several reviews mentioned that staff members displayed negative attitudes, impacting the overall customer experience.
  • KK
    Kimberly
    Nov 4, 2025
    5.0
    Went through drive thru fast and friendly,thank you!
  • DP
    Daniel Presas
    Aug 25, 2025
    1.0
    To be honest. Idk why I keep coming to this location. Don't get me wrong DQ. I've been eating your food all of my life but this is getting out of hand. I literally told them that I got shredded hamburger salad the last time I ordered a grilled chicken salad, instead of romaine. Don’t get me wrong this isn't the first time. I'm just sick and tired of these lies. If you don't have a proper salad. Why do you sell it to begin with? Some people actually like to eat a late night salad but I guess it's too hard for your management to understand that. As a business owner I know it's hard to have inventory at hand at times but damn do a better job to keep those that actually care about the food. How I said I told them that all I got the last time was hamburger lettuce and I got the same thing again. I know this will not mean anything to yall but to be honest all of your workers are just there to collect a paycheck so maybe you should invest in them and teach them to do a better job at serving the customers.
  • LM
    Linda Martinez
    Aug 21, 2025
    5.0
    Bueno si vienes de Laredo es una parada rápida para seguir
  • JL
    Joe Leal
    Aug 13, 2025
    5.0
    Pretty upgraded store great employee in coutulla much better than laredo what else is new.
  • JG
    Jose Gonzalez
    Aug 1, 2025
    1.0
    Terrible service never able to place an order due to employees never picking up the phone
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Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Cotulla, TX?

Dairy Queen is located at 1092 FM 468, Cotulla, TX 78014, USA.

What are the operating hours of Dairy Queen in Cotulla?

Dairy Queen is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.