Dairy Queen

3.7
387 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
1092 FM 468, Cotulla, TX
78014, United States

Hours

Reviews

3.7
387 reviews
5 stars
174
4 stars
79
3 stars
51
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor communication.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including incorrect items and missing components.

Food Quality

While some customers enjoyed the food, others complained about cold meals, undercooked items, and overall dissatisfaction with the menu offerings.

Cleanliness and Hygiene

Concerns were raised about cleanliness and hygiene practices among staff, particularly regarding mask-wearing and food handling.

Customer Experience

Several reviews indicated a negative customer experience due to long wait times and unhelpful staff, leading to frustration among patrons.
  • JV
    Jorge V
    Jan 4, 2026
    1.0
    Took them 1 hour to give my food and it was cold when I got it
  • HJ
    hector sanchez jr
    Nov 29, 2025
    5.0
    Stopped by here the day after Thanksgiving and the service was phenomenal and the food was just as good if not better. Fresh produce, hot food and plenty of ice with my tea the way I like it. All the staff had a smile and very welcoming demeanor. This place is a must stop every time we visit on our way to the family ranch. Thank you for being a staple to the community for such a long time. If I’m not mistaken, there was a plaque there showing the first pic of existence to present day. Over 50 years is a testament to your business model. Happy Holidays.
  • KK
    Kimberly
    Nov 4, 2025
    5.0
    Went through drive thru fast and friendly,thank you!
  • DP
    Daniel Presas
    Aug 25, 2025
    1.0
    To be honest. Idk why I keep coming to this location. Don't get me wrong DQ. I've been eating your food all of my life but this is getting out of hand. I literally told them that I got shredded hamburger salad the last time I ordered a grilled chicken salad, instead of romaine. Don’t get me wrong this isn't the first time. I'm just sick and tired of these lies. If you don't have a proper salad. Why do you sell it to begin with? Some people actually like to eat a late night salad but I guess it's too hard for your management to understand that. As a business owner I know it's hard to have inventory at hand at times but damn do a better job to keep those that actually care about the food. How I said I told them that all I got the last time was hamburger lettuce and I got the same thing again. I know this will not mean anything to yall but to be honest all of your workers are just there to collect a paycheck so maybe you should invest in them and teach them to do a better job at serving the customers.
  • LM
    Linda Martinez
    Aug 21, 2025
    5.0
    Bueno si vienes de Laredo es una parada rápida para seguir

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Cotulla, TX?

Dairy Queen is located at 1092 FM 468, Cotulla, TX 78014, USA.

What are the operating hours of Dairy Queen in Cotulla?

Dairy Queen is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.