Subway

4.1
211 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cottonwood Shores Subway® Restaurant at 4823 W FM 2147 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4823 W FM 2147, Cottonwood Shores, TX
78610, United States

Hours

Reviews

4.1
211 reviews
5 stars
119
4 stars
44
3 stars
21
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect or missing items in online orders, leading to customer frustration.

Customer Service

Mixed reviews on service quality; some employees received praise for friendliness while others were criticized for being slow or unhelpful.

Cleanliness

Generally positive feedback regarding the cleanliness of the restaurant, with many customers noting a clean dining area.

Staffing Issues

Reports of understaffing and inexperienced employees affecting service speed and order accuracy.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and tasty sandwiches, others reported stale bread and overcooked cookies.
  • JW
    Jodi Wallace
    3 days ago
    1.0
    We walked in the kid working did not acknowledge us at all. Stood there for a few mins, nothing. Mind you we are the ONLY customers in there. Finally i said hi and he looked up at us like we were bothing him and went back to what he was doing. After a few more mins my mother in law asked him if he was going to be making our sandwiches or was someone else going to wait on us. He said someone else. After more time of waiting a girl come from the back very unfriendly looking like we were distubing her and was hateful the entire time. Service was beyond horrible. Subway should be ashamed of themselves for hiring people like this.
  • LG
    Lonnie Gilliland
    Oct 10, 2025
    1.0
    This has to be the worst subway. I ordered a BLT wrap with extra bacon. Didn’t even get one piece of bacon. And this happens over half the time I order from here. Wrong or missing ingredients. I’m fed up.
  • SM
    susan mosca
    Sep 19, 2025
    1.0
    only one seemed like newly trained person there. dude not greet me, did not mention 7 go jobs in front of me. finally after customer in front walked out and I waited through 2 go orders I asked and he said how many more. he was very young and very slow and all alone. I. left and so did the 2 customers behind me. plenty of other locations. wasted 25 minutes of my day for nothing. wont be back
  • EV
    Elijah Vernor
    Jun 30, 2025
    5.0
    Got there right before closing and received excellent service from Francesco. He helped us with everything we needed even with our obnoxious group.
  • SP
    Shauna Sutton Pridgeon
    Dec 22, 2018
    4.0
    Food was great and fresh. The employees were nice and the place was very clean.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4823 W FM 2147 in Cottonwood Shores?

The Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 9:00 AM to 9:30 PM.

Does Subway at this location offer catering services?

Yes, Subway in Cottonwood Shores offers catering services to meet your event needs.