Subway

4.1
213 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cottonwood Shores Subway® Restaurant at 4823 W FM 2147 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4823 W FM 2147, Cottonwood Shores, TX
78610, United States

Hours

Reviews

4.1
213 reviews
5 stars
119
4 stars
44
3 stars
21
2 stars
11
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including unacknowledged presence, unfriendly staff, and incorrect or missing online orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about stale bread and incorrect sandwich ingredients.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with several customers noting a clean dining area.

Staff Performance

Customer experiences varied significantly with staff performance; some employees received high praise for their friendliness and efficiency, while others were criticized for being slow or unhelpful.
  • CC
    Ch Cho
    3 days ago
    1.0
    Went there to get some food and when It was my turn in line after waiting at least over 15 minutes, I guess they had a DoorDash order that the employee had not even started, he tell me that I’m going to have to wait some more because he needed to get the order done. The dashers had just came in. I’m just frustrated because I have gone to this location multiple times and this has never happened. The employee was really slow, moving without a care in the world. I didn’t get anything because it was just horrible. Do better. I rarely ever give 1 star reviews, but tonight was one of those nights I guess.
  • NA
    naya amee
    Dec 27, 2025
    1.0
    I ordered a free sandwich , I came in to pick it up & when I give my name I’m told by the girl DoorDash took it instead. She says I can take the other sandwich or I can buy another. I explain I’m a vegetarian and I used my free sandwich and she tells me to put in a complaint and that’s all she can do for me. 👏🏽 good job girly added another 1star review for yall . great attitude! it’s “not your fault” but your the employee!
  • JW
    Jodi Wallace
    Nov 21, 2025
    1.0
    We walked in the kid working did not acknowledge us at all. Stood there for a few mins, nothing. Mind you we are the ONLY customers in there. Finally i said hi and he looked up at us like we were bothing him and went back to what he was doing. After a few more mins my mother in law asked him if he was going to be making our sandwiches or was someone else going to wait on us. He said someone else. After more time of waiting a girl come from the back very unfriendly looking like we were distubing her and was hateful the entire time. Service was beyond horrible. Subway should be ashamed of themselves for hiring people like this.
  • LG
    Lonnie Gilliland
    Oct 10, 2025
    1.0
    This has to be the worst subway. I ordered a BLT wrap with extra bacon. Didn’t even get one piece of bacon. And this happens over half the time I order from here. Wrong or missing ingredients. I’m fed up.
  • SM
    susan mosca
    Sep 19, 2025
    1.0
    only one seemed like newly trained person there. dude not greet me, did not mention 7 go jobs in front of me. finally after customer in front walked out and I waited through 2 go orders I asked and he said how many more. he was very young and very slow and all alone. I. left and so did the 2 customers behind me. plenty of other locations. wasted 25 minutes of my day for nothing. wont be back

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4823 W FM 2147 in Cottonwood Shores?

The Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 9:00 AM to 9:30 PM.

Does Subway at this location offer catering services?

Yes, Subway in Cottonwood Shores offers catering services to meet your event needs.