Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cottonwood Shores Subway® Restaurant at 4823 W FM 2147 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including unacknowledged presence, unfriendly staff, and incorrect or missing online orders.
Food Quality
While some customers praised the freshness and taste of the food, others complained about stale bread and incorrect sandwich ingredients.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, with several customers noting a clean dining area.
Staff Performance
Customer experiences varied significantly with staff performance; some employees received high praise for their friendliness and efficiency, while others were criticized for being slow or unhelpful.
CC
Ch Cho
3 days ago
1.0
Went there to get some food and when It was my turn in line after waiting at least over 15 minutes, I guess they had a DoorDash order that the employee had not even started, he tell me that I’m going to have to wait some more because he needed to get the order done. The dashers had just came in. I’m just frustrated because I have gone to this location multiple times and this has never happened. The employee was really slow, moving without a care in the world. I didn’t get anything because it was just horrible. Do better. I rarely ever give 1 star reviews, but tonight was one of those nights I guess.
NA
naya amee
Dec 27, 2025
1.0
I ordered a free sandwich , I came in to pick it up & when I give my name I’m told by the girl DoorDash took it instead. She says I can take the other sandwich or I can buy another. I explain I’m a vegetarian and I used my free sandwich and she tells me to put in a complaint and that’s all she can do for me. 👏🏽 good job girly added another 1star review for yall . great attitude! it’s “not your fault” but your the employee!
JW
Jodi Wallace
Nov 21, 2025
1.0
We walked in the kid working did not acknowledge us at all. Stood there for a few mins, nothing. Mind you we are the ONLY customers in there. Finally i said hi and he looked up at us like we were bothing him and went back to what he was doing. After a few more mins my mother in law asked him if he was going to be making our sandwiches or was someone else going to wait on us. He said someone else. After more time of waiting a girl come from the back very unfriendly looking like we were distubing her and was hateful the entire time. Service was beyond horrible. Subway should be ashamed of themselves for hiring people like this.
LG
Lonnie Gilliland
Oct 10, 2025
1.0
This has to be the worst subway. I ordered a BLT wrap with extra bacon. Didn’t even get one piece of bacon. And this happens over half the time I order from here. Wrong or missing ingredients. I’m fed up.
SM
susan mosca
Sep 19, 2025
1.0
only one seemed like newly trained person there. dude not greet me, did not mention 7 go jobs in front of me. finally after customer in front walked out and I waited through 2 go orders I asked and he said how many more. he was very young and very slow and all alone. I. left and so did the 2 customers behind me. plenty of other locations. wasted 25 minutes of my day for nothing. wont be back
What are the operating hours of Subway at 4823 W FM 2147 in Cottonwood Shores?
The Subway is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 9:00 AM to 9:30 PM.
Does Subway at this location offer catering services?
Yes, Subway in Cottonwood Shores offers catering services to meet your event needs.
What types of meal options are served at this Subway location?
This Subway serves breakfast, lunch, and dinner with a menu that includes Footlongs, 6” sandwiches, wraps, salads, and cookies.
What pickup and delivery options are available at this Subway?
You can order for in-store pickup, curbside pickup, or delivery from this Subway location.
Where exactly is this Subway restaurant located?
It is located at 4823 W FM 2147, Suite A, in the Triad Building, Cottonwood Shores, TX 78610.
Can I dine inside the Subway at the Triad Building?
Yes, this Subway offers dine-in service along with takeout and delivery.
How can I check the Subway menu or place an order online?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/53400-0/menu/
Are there other restaurants or cafes nearby Subway for a varied dining experience?
Yes, nearby you can find Bay View Restaurant and Bar, Mythic Barbecue, Castle Rock Pizza Co, Julie’s Cocina, Common Ground Coffee & Bakery, and Kynda Coffee offering diverse food and beverage options.
What places near Subway can I visit for health and wellness services?
Close to Subway are HUSH Luxury Spa, The Spa on Par 3, and Texana Wellness, providing spa and health food options for relaxation and wellness.
How can nearby places help me plan a day around visiting Subway?
You could start with a workout at Fresh AF Park gym, enjoy a meal at Subway, then visit Bay Marine & Sports Center for outdoor interests or relax at The Retreat on the Hill hotel if staying overnight.