McDonald's

Reviews

• MB

  Mr Peanut ButterBear

  Nov 17, 2025
  1.0
  Placed an order on the app yesterday and for some reason, the attendant on the drive thru/first window said to go ahead. Lady at the second window said that I needed to reorder at the drive thru so I left. In my head, it didn’t make sense why I would need to reorder my food when I already paid for it on the app. Other locations/fast food joints never do this. Went in the morning, talked to the manager showed proof of the order, proof of funds being taken out. I get there and said I talked to the manager in the morning about my order that I didn’t get/was told to reorder. She asked when I can come and get it. I told her tonight(11/16/25). She said it was fine and left a note in her notebook. Took 30 minutes just to get my food. I got there at 10:55. Spoke to a lady at the drive thru she said she would need to confirm it and since it was busy. It would take a bit. I said ok. Told the lady at the first window she said she would tell the lady upfront. I spoke to the lady at the second window and said she would need to verify and said to pull up to the third window. After 10-15 minutes of waiting after speaking to her, she brings out the notebook tries to argue that I spoke to the manager in the morning and assumed it was due to breakfast. I told her 2 times my name. At the second window, I told the drive thru attendant my name and the lady at the first window my name. 4 times. 4 times I said my name and the lady with the notebook said a different name. Was it on purpose? I don’t know but it sure made me upset. I don’t know if communication is lacking in there but man it has been back-to-back days with bad service(morning was great). As someone who used to work at fast food, this is common. If we mess up and a customer complains about something we didn’t do right we try to fix it, especially if an order was given/made wrong. We do our best to make it right. In my case, miscommunication from McDonalds. If a name is given and said to talked to a manger, we check and verify with our notebook. Check with the manger that they spoke to that was on the shift. We ring up the order and hand the food out when ready.
• KG

  Kim Goodman

  Nov 10, 2025
  5.0
  Thank You For Your Professionalism.
• BM

  Betty Miller

  Oct 23, 2025
  5.0
  My grandson loves the playground so much
• BH

  Brian Hall

  Oct 13, 2025
  5.0
  Pulled up drive thru ordered and waited a few minutes longer than normal. Grabbed double QP and left. Got to hotel across the highway. Burger was hot, fresh off grill and not under sun lamp for 10 minutes. Bun was soft and not too much catsup. Great job, a Lil patience from customer may ultimately get you a better burger.
• JF

  Jennifer f

  Sep 28, 2025
  2.0
  We had a late dinner after attending a baby shower nearby. I can't tell you the last time I ate at a McDonalds but omgosh the quality of the burgers have really gone down. I had the double quarter pounder and the meat patty tasted funny. Someone else had the chicken stripe, and my daughters had nuggets and a chicken sandwich. All of us got sick to our stomachs about an hour after we ate.

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