Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and cold food.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Speed of Service
Multiple reviews mentioned slow service, with long wait times for both drive-thru and in-store orders.
HM
Hector Montelongo
2 days ago
5.0
This place pretty good. Service is a little slow early morning. But there coffee and ice cream machine always work , unlike the other location in the other side of town . I recommend this one.
DP
Daniel Palacios
Dec 31, 2025
3.0
Very busy and everyone seemed either new or not very competent. Couldn't tell you and hopefully just new hires. Couldn't find my order at the window even after it was confirmed by drive thru order taker. 1st window person couldn't find it. 2nd window couldn't find it until i was taken to the last window where order was given and incorrect. had to go inside to correct it. Its not the first time having to correct it.
IS
Ismael Santana
Dec 12, 2025
1.0
This please is service is poor when I got my order I was missing a drink and the server was very rude she needs to be fired immediately?don’t go there!
CC
Chris
Dec 7, 2025
1.0
My wife stopped to get food and order was wrong food was cold and the attitude of the employees was terrible... If I could give no stars I would...
KM
katie mallory
Dec 3, 2025
1.0
We placed a curbside order and I would expect to wait around 10-15 minutes most but it took over 30 minutes to get food that was cold and not even the correct order. We ordered extra sauce and didn't get it so I went inside and the lady seemed very annoyed that I asked for something I payed for. The restaurant seemed not clean and the service was slow and rude once again. Definitely not ran well in my opinion!