Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes for simple orders, with some waiting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning burnt items, soggy buns, and overall poor preparation.
Customer Service
While some customers praised individual staff members for their friendliness, many others reported rude service and poor management.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.