SB
Sea-Jay Barnett
Mar 4, 2026
I’m incredibly disappointed in this HEB, not because the food is bad, (I mean moldy strawberries a few times but it happens no biggie) but in the bakery for cakes. Back in January I placed a specific order in person for a cake for my toddlers birthday, the next day I went to get it, and they looked at me confused, someone had to make the cake and I spent an hour waiting. I’m patient, I understand miscommunication happens in shift changes, it was a bummer but they still made the cake. Not even two months later, it’s my husbands birthday I go in person, place the order, receive a call the next morning that the image I chose is discontinued and I said okay, the girl on the phone SAID the baker would design something close to it, which I thought was cool, I’m super easy going no biggie, I get there to pick up my cake, to be told it was never made, and the girl looked at me like I was stupid when I said the girl on the phone said someone would hand design it. I left with no cake. Devastated. How does that happen twice?
I’m not complaining to get something free, but to make someone aware of what’s going on in that part of the store. The cakes are very good, that’s why I choose heb, and yes I know I could’ve grabbed a premade one, but I asked for a specific filling, for a special reason and I’d rather spend my money where it’s valued and appreciated.
Guac and salsa for $9. Gulf shrimp and yuengling. Everything you need for a day at the beach or dinner when you get home.
Had the best cashier service with Brandon!!! Super sweet guy who was understanding and had impeccable scanning skills.
JR
Jalea Rodriguez
Feb 25, 2026
I hope that this is seen, but today I got a rose from a lady working in the area that makes the flower arrangements, the time is:10:45am and she had tattoos, she told me to smile and that life is beautiful. I was a bit taken aback because of how unexpected it was but I’m extremely grateful, I have been going through probably one of most difficult times of my life, it made me cry especially because I needed a sign that I will be okay and it made me feel better about getting through my day. I wish I looked at her name tag, and wasn’t in a rush, but I appreciate her so much, if you see this, thank you.
JP
Joe Peoples
Feb 18, 2026
The HEB Plus! on Saratoga is the best. Very big but still well organized and I find things easy to find. I shop off hours but I have never had a line more than 1 or 2 people in front of me.
Associates are friendly, great choice of groceries, lots of organic and grass fed options and brands, rarely anything ever out of stock. This is definitely my go to grocery store