Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers expressing frustration over incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold, stale, or poorly prepared items, while a few praised specific menu items like blizzards and chicken strips.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions, although some customers noted improvements after renovations.
Staff Attitude
While some reviews praised friendly and helpful staff, others reported negative interactions with management and disorganized service.
DS
Dora Smith
2 days ago
2.0
I don’t get it, man. I’ve been in hospitality for 19 years, and a restaurant manager for 15. At what point will this location train their staff to clean the cups before passing them out? And this is the ONLY diary queen I have ever had this issue with. I tell them every time to clean the cups. Take pride in what you do. I’m concerned because if you don’t clean the cups, do yall even wash your hands? I love a good blizzard but man. Management has to do better in training and following through.
CK
Cam K
Dec 27, 2025
1.0
Jaziiyah didn’t say a single word to us when we got our food, no greeting just stood there and stared at us 😂
KK
Kim Knight
Nov 20, 2025
2.0
The taco salad i got barely had anything in it.
SM
Samuel Matter
Nov 17, 2025
2.0
Waited over 20 minutes for THREE medium blizzards; not a difficult or confusing order. There were no other customers in the store at the time.
CL
Chasidy L
Oct 12, 2025
4.0
Just stopped by for some ice cream for the family. I used the mobile app. So when I first came in, greeted almost immediately but I forgot my phone to show them the order, I came back and they were preclosing and cleaning so it took a minute for one of the crew to get with me.
What are the operating hours of Dairy Queen in Copperas Cove, TX?
Dairy Queen at 206 N 1st St, Copperas Cove, TX is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen has a drive-through service available for customer convenience.
Can I order food online for pickup or delivery from this Dairy Queen?
Yes, you can order food online for pickup or delivery through Dairy Queen's official website or the DQ Texas app, which offers exclusive deals.
Is this Dairy Queen location wheelchair accessible and child-friendly?
Yes, this Dairy Queen location has a wheelchair accessible entrance and welcomes children, including providing high chairs and a children's menu.
Does the Dairy Queen in Copperas Cove serve coffee and dessert options?
Yes, this Dairy Queen serves coffee and a variety of dessert options.
What payment methods are accepted at this Dairy Queen?
This Dairy Queen accepts mobile NFC payments and does not require cash-only transactions, so multiple payment options are available.
Is there a place nearby where I can buy propane after visiting Dairy Queen?
Yes, Blue Rhino Propane Exchange, a propane supplier, is located near Dairy Queen, making it convenient to pick up propane while visiting the area.
Where can I find a discount store or grocery store close to Dairy Queen?
Family Dollar, a discount store that also offers grocery and liquor items, is nearby, perfect for quick shopping needs before or after enjoying a meal at Dairy Queen.
Are there places nearby where I can get coffee or baked goods near Dairy Queen?
Yes, Top Donuts, a bakery and coffee shop, is close to Dairy Queen, offering additional options for coffee and baked goods.
What entertainment or cultural attractions are near Dairy Queen in Copperas Cove?
The Cove Theater, a local cinema and concert venue, and the Copperas Cove Historical Society museum are nearby, providing cultural and entertainment options for visitors in the area.