Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Customers frequently reported cold, poorly prepared food, with several mentioning stale fries and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Drive-Thru Issues
Many reviews mentioned problems with the drive-thru, including malfunctioning speakers and long wait times.
Ice Cream Quality
While some praised the ice cream, others complained about melted products and inconsistent quality.
LB
Lillian M Boaldin
2 days ago
5.0
Friendly staff and store very clean.
SS
SraCasanova
3 days ago
5.0
Ordered through the drive thru and was reminded of the friendly customer service that still exists in this world. Nathan took my order and was joyful, attentive and just had superb customer service. As I ate my ice cream in the parking lot, a young man working there ran out to give a customer leaving her wallet. Then another taking out the trash and cleaning the patio. Others also joyfully bringing out orders for other customers. Thank you DQ at this location for a much needed pleasant customer service experience. The little things matter more than you know. Oh and my ice cream was delicious!
MJ
Marisa Juarez
3 days ago
5.0
Whoever worked @3:40ish 11/21 onions rings were fire im using my sisters gmail to type this she finished the burger in 3 minutes lmao big back, anyways onions rings were FIREEEE
BB
BmwBandit86
Nov 7, 2025
5.0
Well remodeled and clean, staff was polite and food was good.
CP
Carolyn Pruett
Oct 27, 2025
1.0
Ordered a $40 order didn't get my extra toast I paid for or my gravy and my sodas were watered down and I had a hard time getting a ride to pick it up
Dairy Queen is located at 1406 Georgetown Rd, Copperas Cove, TX 76522-3976.
What are the regular business hours for Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Does Dairy Queen have extended hours on weekends?
Yes, Dairy Queen is open from 10:00 AM to 11:00 PM on Saturdays and from 10:00 AM to 10:00 PM on Sundays.
How can I place a pickup order at Dairy Queen?
You can place a pickup order online through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/13937/.
Where can I find more information about the Dairy Queen location in Copperas Cove?
More information is available on their website: https://www.dairyqueen.com/en-us/locations/tx/copperas-cove/1406-georgetown-rd/13937/.
Does Dairy Queen offer any special deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What is the phone number for Dairy Queen in Copperas Cove?
The main phone number is +1 254-547-7226.
Which convenience stores and gas stations are near Dairy Queen for quick stops?
Nearby convenience stores and gas stations include Circle K, Corner Store, Valero, Star Mart, Mobil, Exxon, and Cook's Mini Mart, which are convenient for refueling or grabbing snacks before or after a Dairy Queen visit.
Are there any beauty or spa services near Dairy Queen?
Yes, nearby beauty and spa services include Kimberly's Hair Salon, Roots & Reiki by Denise, and kylee ♡, perfect for a relaxing visit before or after enjoying Dairy Queen treats.
What social and charitable organizations can I find near Dairy Queen in Copperas Cove?
Close to Dairy Queen, you can find Coryell County Rainbow Room for Abused and Neglected Children, Refuge Ministries, and Refuge-Ministries Mission Casa Campus, which provide community support and services.