Business Details
About
Mexican Restaurant
Chipotle Copperas Cove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
724 reviews
5 stars
404
4 stars
139
3 stars
61
2 stars
26
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and inattentive staff, with many customers feeling disrespected and rushed during their visits.
Portion Sizes
Many customers complained about small portion sizes, often feeling they did not receive value for their money.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, undercooked rice, and unseasoned ingredients.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean dining areas and food preparation stations.
Inconsistent Experience
While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency in service and food quality.
- SJSherrie Jones1 day ago5.0We went today for lunch on a Sunday afternoon, it was very very busy. There were only two young women working and they both were absolutely amazing! Christine and Yaritza you both did a GREAT job! We will definitely be back!
- ASAdrian SingerNov 5, 20255.0Love the burritos and got my favorite drink Mr Pibb. Not many places have this soda and people are nice too.
- KHKelsie HayesOct 31, 20251.0Refused to give me the $6 boorito- made up a policy that didnt exist, employee was very rude, skimped on the portions. My spouse and I went in costumes for the $6 boorito deal. They skimped on everything but it was $6 and I haven't been to Chipotle in a long time. The cashier ignored the request to rung my husband and I separate, and said it was $25 for our 2 entrees. I reminded him of the promotion and he fixed one. I said it still was too high and he wouldn't fix it so the other entree was $6. I said then ring it separate and he refused. Other employees were standing and talking about having people scan their phones in and didnt help. My husband was frustrated and didn't understand so he paid it. I contacted customer service, where I was lied to again and told it had to done in separate transactions. Per looking onto their website, all it said was one per person - so one for me and one for my husband. I have the reciept. I have the photos of the promotion saying its one per person. Yet they continue to give me hell of a bad attitude and refuse to honor their promo. Will have to file a charge back with the bank card. STAY AWAY FROM CHIPOTLE. they skimp on portions, employees are miserable with attitudes, and customer service does not care
- MSMike ScottOct 22, 20255.0chips are kinda stale but the queso is really good. my bowl was great. friendly, attentive staff. always a great experience here
- TTTOct 22, 20251.0My husband and I became ill after eating the steak bowls that were purchased yesterday.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food options does Chipotle Mexican Grill in Copperas Cove offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 3018 E Business 190 in Copperas Cove, TX?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Copperas Cove provide pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services.
How can I order Chipotle online or through an app?
You can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Can I earn rewards or get exclusive offers at Chipotle Copperas Cove?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What payment options are available at Chipotle Mexican Grill in Copperas Cove?
Chipotle accepts credit cards and offers gift cards as payment options.
Is Chipotle Mexican Grill in Copperas Cove welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What are some nearby places to visit before or after dining at Chipotle in Copperas Cove?
Nearby places include Mattress Firm for furniture shopping, Jersey Mike's Subs for a sandwich option, and Yaghi's New York Pizzeria if you want to try pizza.
Where can I find fitness and wellness options near Chipotle in Copperas Cove?
Fitness enthusiasts can visit Anytime Fitness gym or Legacy Martial Arts club near Chipotle for sports and fitness activities.
Are there urgent care or medical facilities close to Chipotle Mexican Grill in Copperas Cove?
Yes, Precision Urgent Care, Integrity Urgent Care, and Baylor Scott & White Clinic are nearby medical facilities for urgent and health care needs.