Baskin-Robbins

1.0
9 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 2406 E Business 190, Copperas Cove, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
2406 E Business 190, Copperas Cove, TX
76522, United States

Hours

Reviews

1.0
9 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • TT
    TheHardTruth
    Sep 9, 2025
    1.0
    Was served the most stale waffle c9ne known to man. Had no flavor and had that stale texture. Zero crunch. Told the person at the window said they "were out" BS.
  • MS
    Misty Scribner
    Aug 1, 2025
    1.0
    There is no excuse for service this poor. A young man very polite but very unfamiliar on how to make a milkshake was waiting on me and my husband my husband told him what flavor of ice cream he wanted and he started getting the wrong flavor we ordered a large milkshake. He put 3 very small scoops into the cup. Then filled it up with milk and then had to be told what flavor of ice cream again because he did not make enough the 1st time for a large milkshake.The whole time this young man was struggling. There was a young lady which was the shift leader sitting on some milk crates and Made no effort to help him even after he asked questions. She came over and made a to go order and then begin Talking to an employee that was not working that shift that had came in. When we got the milkshake, it was absolutely nothing but milk, and she was still Talking to the off duty employee. I took the milkshake back in and asked if she could make some time to refund my money since she could not make the time to help the young man make the milkshake. But she had plenty of time to stand there and talk with the off duty employee. I asked her for the managers name and she good luck, you find it yourself. I asked the off duty employee. What the manager's name was, and his response was. I am not working. I don't have to answer questions. This happened at the copper's cove Baskin Robbins at 6:30pm August 1,2025. It should not be hard for the manager to look at the work schedule to see who this very rude young lady was. I do not recommend anyone go to this Baskin Robbins.
  • BT
    BooBoo Tobin
    Jun 14, 2025
    1.0
    Ok normally I have no bad words but tonight is the exception! As we pulled into the parking spot right outside the doors at 9pm. The young man behind the counter "Jackson" threw the towel down on the counter in plain sight of customers "us". This is in no way shape or form good customer service from the employee working. When entering my husband and mother and I all had you yell over the loudness of the radio. I'm not going to say I will not be back but can guarantee that I will make sure not to visit if Jackson is behind the counter. I can say as well when I worked for Baskin Robins back in my day if we were to act like that in front of customers it would not be a good outcome for the employee. I do feel sorry for the other employee Destiny for doing all the work while Jackson was too busy on his phone texting to help. I will as well be contacting management for sure!
  • SA
    Steve Adams
    Jun 14, 2025
    1.0
    I placed an order via Uber Eats. The store took my order. Informed the driver it was ready for pickup. Once the driver arrived he was told they did not have the flavor of ice cream I requested . I then canceled my order as they did not have what I requested. I had to fight with Uber eats for a refund because I canceled. The store knew they did not have that flavor and should have never accepted the order.
  • AH
    Aron Heathcock
    May 12, 2025
    1.0
    If you are an ice cream parlor, and you don’t have spoons, I can’t give you anything but a 1 star.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.