At Wendy’s in Coppell, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Coppell, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Several reviews mentioned cold, old, or improperly prepared food, particularly fries and sandwiches.
Customer Service
While some customers praised friendly staff, others reported rude service and poor handling of complaints.
Cleanliness
Feedback indicated concerns about cleanliness, particularly regarding drink dispensers and overall restaurant hygiene.
Speed of Service
Customers experienced slow service, especially during drive-thru orders, with some waiting excessively for their meals.
MN
Mr. Night
Nov 10, 2025
2.0
I don’t usually complain about mistakes but this experience was terrible. I waited a long time for my order despite no one else being in line, when I got my order I was missing a drink and an entree. I parked and went inside to tell them. The gave me the drink with like 2 pieces of ice and my 10 piece nugget, and when I counted later there was only 8 nuggets. I had also ordered a 4 piece tender and there was only 3. Waste of time and money
KM
Kat Mandoo
Oct 11, 2025
1.0
I’ve eaten here 3 times and each time there was an issue with the order.
1. Got the wrong burger
2. Fries were old and cold.
3. They did not make my order the way I asked, instead just the way it normally comes. Some people don’t like ketchup on their burger.
Three strikes. Wendy’s is out.
DM
Derrick Murray
Sep 25, 2025
3.0
Drink dispenser looks like it hasn't been cleaned in weeks.
BH
B H
Aug 18, 2025
1.0
$13.85 for the wrong order.. TWICE. And the food wasn’t hot, it was hardly warm. Despite this being the closet location to me I will not be returning. Please get it together!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Coppell, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Coppell, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 829-4256.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 821 S. Macarthur Wendy’s serve breakfast?
Yes, this Wendy’s location in Coppell, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 821 S. Macarthur in Coppell, TX?
Wendy's at 821 S. Macarthur is open daily from 6:30 AM to midnight, including the drive-through service.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this Coppell location?
Yes, you can order for delivery or takeout via the Wendy's app or website at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on S. Macarthur?
The location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can customers contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (972) 829-4256 or reach Wendy's Customer Care via their Contact page or live chat at wendys.com/contact-us.
Does Wendy's Coppell offer a drive-through service?
Yes, this Wendy's location provides drive-through service every day from 6:30 AM to midnight.
Are there other fast food options near Wendy's at 821 S. Macarthur?
Yes, nearby fast food options include McDonald's, Subway, Burger King, Pizza Hut, and Boston Market, offering a variety of dining choices.
What automotive services are available near Wendy's on S. Macarthur?
Nearby automotive services include Texasland Tire & Auto and Goodyear Auto Service Center, useful for vehicle maintenance before or after your meal.
Are there any fitness or recreational facilities near the Wendy's location in Coppell?
Yes, The Little Gym of Coppell and Sixth Sense Martial Arts - Jiu Jitsu Valley Ranch Coppell are nearby for fitness and sports activities.
Where can I find the menu and nutritional information for Wendy's at this location?
You can view the menu and nutrition details on the Wendy's menu website or mobile app by selecting this location.