Wendy's

3.8
546 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Coppell, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Coppell, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
821 S. Macarthur, Coppell, TX
75019, United States

Hours

Reviews

3.8
546 reviews
5 stars
241
4 stars
126
3 stars
79
2 stars
38
1 star
62

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Several reviews mentioned cold, old, or improperly prepared food, particularly fries and sandwiches.

Customer Service

While some customers praised friendly staff, others reported rude service and poor handling of complaints.

Cleanliness

Feedback indicated concerns about cleanliness, particularly regarding drink dispensers and overall restaurant hygiene.

Speed of Service

Customers experienced slow service, especially during drive-thru orders, with some waiting excessively for their meals.
  • MN
    Mr. Night
    Nov 10, 2025
    2.0
    I don’t usually complain about mistakes but this experience was terrible. I waited a long time for my order despite no one else being in line, when I got my order I was missing a drink and an entree. I parked and went inside to tell them. The gave me the drink with like 2 pieces of ice and my 10 piece nugget, and when I counted later there was only 8 nuggets. I had also ordered a 4 piece tender and there was only 3. Waste of time and money
  • KM
    Kat Mandoo
    Oct 11, 2025
    1.0
    I’ve eaten here 3 times and each time there was an issue with the order. 1. Got the wrong burger 2. Fries were old and cold. 3. They did not make my order the way I asked, instead just the way it normally comes. Some people don’t like ketchup on their burger. Three strikes. Wendy’s is out.
  • DM
    Derrick Murray
    Sep 25, 2025
    3.0
    Drink dispenser looks like it hasn't been cleaned in weeks.
  • BH
    B H
    Aug 18, 2025
    1.0
    $13.85 for the wrong order.. TWICE. And the food wasn’t hot, it was hardly warm. Despite this being the closet location to me I will not be returning. Please get it together!
  • AS
    ANTOINE SPEARMAN
    Jul 20, 2025
    4.0
    Relaxing Sunday 😌

Frequently Asked Questions About Wendy's

Is 821 S. Macarthur Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.