I made a reservation for a bowling lane and had an emergency come up and was no longer able to go. I called 25 times to cancel ahead of time so I wouldn’t be charged and they would know. They did not answer except 1 time and they took the phone off just to not hear it ring anymore as I could hear them talking about customers as the phone was sitting on the counter. I have called corporate multiple times as well and there has been no response. I have gone to Main Event many times, but I am extremely disappointed and upset with this service so I doubt I will be going back.