Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Coppell, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
819 reviews
5 stars
330
4 stars
106
3 stars
60
2 stars
59
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy, particularly during busy hours.
Staff Attitude
While some reviews praised the friendliness of the staff, others noted rudeness and a lack of professionalism, especially from management.
Cleanliness and Food Quality
Several customers expressed concerns about cleanliness, with reports of unsanitary conditions and food quality issues, including stale or improperly prepared items.
Positive Experiences
Despite the negative feedback, many customers also shared positive experiences regarding the taste of the coffee and donuts, as well as some instances of good service.
- JSJennifer A StocksJan 5, 20261.0I've ordered an iced tea twice through this drive-thru and each time it smelled like sewer water or a chemical plant. Had to throw it out. Will never go back.
- RARavik AJan 3, 20261.0Extremely Disappointing Experience - Order Not Made Correctly Twice I rarely leave negative reviews, but today’s experience needs management attention.I ordered a hot hazelnut latte and instead they handed me an iced drink.When I corrected them at the window, they said they would fix it but what I received next was just plain hot coffee with no hazelnut at all. The drink tasted terrible and clearly wasn’t what I ordered. It’s frustrating to correct an order and still receive something completely different.This location needs better attention to detail and quality control, especially when customers are paying extra for specialty drinks. I hope management addresses this, because this level of service is unacceptable.
- ESEdu SigneyDec 21, 20251.0Service is slow and people do not communicate well. We got our donuts but our sandwiches weren't made yet after 30 mins. Other people's order were also lost in the shuffle. I get they're busy but they prioritize drivethru and forget about people that order inside. One person's coffee was left on the coffee maker. After they gave it, it was cold already so they were asked to remake it.
- JBJune Bug41Dec 16, 20255.0This is the best dunkin i have veen too from the customer service to the taste of the drinks ots all good! Im seeing ppl giving negative feedback because of wait time tbh that is not dunkins fault it is a busy store it sounds like you need to give yourself mpre time before work especially in the morning at a COFFEE SHOP instead of blaming them maybe give ypurself more time
- MOMolly OrrDec 16, 20252.0The fault of this place is not on the employees, it falls on the management & owners. For a place with this many customers, they need to hire more people. The work load is a lot on the 2 or 3 team members I see there. Drive thru wait time is always over 20 minutes and if you go inside, it’s the same. Because only a few people are working. Turn off mobile and Doordash orders or close the store for a week while you train more staff.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Coppell, TX?
Dunkin' in Coppell, TX is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Which meals are served at Dunkin' Coppell?
Dunkin' Coppell serves breakfast, lunch, and brunch.
What specialties can I expect at this Dunkin' location?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.
Does Dunkin' Coppell have a drive-thru?
Yes, Dunkin' Coppell has a drive-thru for quick and convenient service.
How can I order ahead from Dunkin' Coppell?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through the online order link provided.
Are there any nearby gyms I can visit before or after grabbing coffee at Dunkin'?
Yes, nearby gyms include Spirit of Texas Gymnastics, Spirit of Texas, Texas Dreams Gymnastics, and Johann's Fitness Studio, great for a workout before or after your Dunkin' visit.
What pet services are available near Dunkin' Coppell?
DFW Critter Sitter, a local veterinarian and pet services provider, is nearby if you need pet care during your visit.
Are there any local bars or event planning services close to Dunkin' Coppell?
Yes, Geeks Bar is nearby offering bar and pub services, and Recognition Concepts offers event planning services, both good spots to explore after your meal.
Does Dunkin' Coppell have free Wi-Fi and payment options?
Yes, Dunkin' Coppell offers free Wi-Fi and accepts both credit and debit card payments for your convenience.