Domino's Pizza

3.3
486 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Coppell? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 920 S Beltline Ste 100.

Location

Domino's Pizza
920 S Beltline, Coppell, TX
75019, United States

Hours

Reviews

3.3
486 reviews
5 stars
216
4 stars
60
3 stars
20
2 stars
15
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness from staff and unprofessional handling of complaints.

Order Accuracy

Many customers reported receiving incorrect orders or items missing from their orders, leading to frustration.

Delivery Issues

Several reviews mentioned significant delays in delivery times, with some orders marked as delivered but never received.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others complained about undercooked or poorly made items.

Staff Attitude

While some customers noted friendly and helpful staff, many others reported negative interactions, particularly with management.
  • BB
    Brett Bassage
    Dec 7, 2025
    3.0
    Average Domino's
  • BW
    Ben Webb
    Dec 6, 2025
    1.0
    Absolutely the worst pizza experience I've ever had — and easily one of the most unprofessional customer interactions I've encountered anywhere. I placed an order and after 90 minutes with no update, I called to politely check in. Instead of any basic courtesy, I was met with rudeness and a dismissive, "It's a busy night, so maybe wait another hour." When I asked to cancel the order, they casually told me they’d get around to it later today… or tomorrow, as if customer time and money mean nothing to them. I asked for confirmation of cancellation and was put on hold for 20 minutes before they hung up on me. When I called back, the manager answered with "What's your problem?" — not an apology, not a solution — just hostility. When I again requested a cancellation, she questioned whether I lived locally and proceeded to sarcastically mock me for wanting my money back, acting as if losing my business was laughable. No remorse, no ownership, no professionalism. Just cold, mean-spirited treatment.
  • GE
    Guy Efune
    Dec 5, 2025
    1.0
    Disorganized and slow. Took forever to get my pizzas that I ordered an hour before. They were ready. No one bothered to look Properly after I gave my name
  • GI
    Guy IsReal
    Nov 29, 2025
    5.0
    Very helpful staff. Thank you!
  • VA
    Vlad A
    Nov 2, 2025
    1.0
    I ordered here for the first time tonight with my friend Blair ( for reference if corporate or the owner check the order was put under her name ) had the worst service from the store manager. She was progressively rude from the sending me over to the website to order if I wanted to use a coupon to telling me that I was wrong about my pizza being undercooked and not budging when I asked that it be remade. I wasn’t looking for a refund, I wanted the pizza, but you can see in the photos that it was undercooked and extremely doughy. Another thing is I made a mistake and didn’t know pan pizza was thick fluffy (supposed to be fluffy) crust. I feel dumb for this but I thought it was closer to a thin crust so when I called and said it was undercooked and I made the mistake of thinking I ordered thin crust she said she’d remake it for a discounted price. I finally said I would appreciate a refund or a replacement it isn’t because of the thin crust mistake I made, the pizza is truly undercooked. She told me that’s how pan pizza is. And I hope corporate hears her because she was unreasonable and got me fired up about this because I felt like she was saying I am a liar for saying the pizza is undercooked. She was so rude that I didn’t want it remade even if she had decided to change her mind & be decent.t I literally felt like I was having to convince her that my pizza needed to be remade I would be too afraid of her contaminating it purposefully. I cannot believe this manager was telling me the customer that she didn’t care about my satisfaction with the quality of food. She obviously doesn’t care about customer service or retention. I got off the phone upset: 5 minutes later I get a notification that the order has been cancelled. So she decided to be decent-ish and give back my money but didn’t call to tell me or anything. I didn’t call to confirm because I don’t want to deal with her again. What an unpleasant experience I had with this person. I hope she’s not like this all the time, if so, she should not have her job. Ended up cooking it in the oven and gutting the dough out myself for the cooked and thin pizza I craved The dough is all the junk on the side of the plate, the pizza is deformed from my DIY THIN CRUST Update: I wasn’t able to add any photos to the review so I cannot show the pizza unfortunately but they are saved in my phone for anyone who wants them

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Coppell offer?

Domino's offers a variety of Specialty Pizzas and lets you build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza in Coppell?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.