Domino's Pizza

3.3
477 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Coppell? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 920 S Beltline Ste 100.

Location

Domino's Pizza
920 S Beltline, Coppell, TX
75019, United States

Hours

Reviews

3.3
477 reviews
5 stars
211
4 stars
59
3 stars
19
2 stars
15
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, such as undercooked pizza, wrong orders, and unsatisfactory toppings.

Delivery Problems

Many customers experienced delays in delivery, with some orders marked as delivered but never received.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendliness.

Cleanliness and Environment

A few reviews noted that the store was clean and well-organized, contributing positively to the overall experience.
  • MM
    Marc Mendieta
    Nov 7, 2025
    1.0
    Don’t recommend to go there, you’ll wait more than 40 minutes. Sucks.
  • VA
    Vlad A
    Nov 2, 2025
    1.0
    I ordered here for the first time tonight with my friend Blair ( for reference if corporate or the owner check the order was put under her name ) had the worst service from the store manager. She was progressively rude from the sending me over to the website to order if I wanted to use a coupon to telling me that I was wrong about my pizza being undercooked and not budging when I asked that it be remade. I wasn’t looking for a refund, I wanted the pizza, but you can see in the photos that it was undercooked and extremely doughy. Another thing is I made a mistake and didn’t know pan pizza was thick fluffy (supposed to be fluffy) crust. I feel dumb for this but I thought it was closer to a thin crust so when I called and said it was undercooked and I made the mistake of thinking I ordered thin crust she said she’d remake it for a discounted price. I finally said I would appreciate a refund or a replacement it isn’t because of the thin crust mistake I made, the pizza is truly undercooked. She told me that’s how pan pizza is. And I hope corporate hears her because she was unreasonable and got me fired up about this because I felt like she was saying I am a liar for saying the pizza is undercooked. She was so rude that I didn’t want it remade even if she had decided to change her mind & be decent.t I literally felt like I was having to convince her that my pizza needed to be remade I would be too afraid of her contaminating it purposefully. I cannot believe this manager was telling me the customer that she didn’t care about my satisfaction with the quality of food. She obviously doesn’t care about customer service or retention. I got off the phone upset: 5 minutes later I get a notification that the order has been cancelled. So she decided to be decent-ish and give back my money but didn’t call to tell me or anything. I didn’t call to confirm because I don’t want to deal with her again. What an unpleasant experience I had with this person. I hope she’s not like this all the time, if so, she should not have her job. Ended up cooking it in the oven and gutting the dough out myself for the cooked and thin pizza I craved The dough is all the junk on the side of the plate, the pizza is deformed from my DIY THIN CRUST Update: I wasn’t able to add any photos to the review so I cannot show the pizza unfortunately but they are saved in my phone for anyone who wants them
  • EE
    exceldrivr
    Oct 7, 2025
    1.0
    Staying at hotel 1.5 miles away. Ordered online. Tracking said pizza was in oven at 653pm. Was supposed to be delivered by 735. Tracker kept saying driver was 13 minutes out and every time it counted down it restarted at 13 minutes again. Did this 4 times. Pizza delivered at 806pm. Pizza was not good. Way too much sauce…and I usually like a saucy pizza but this was bad. Sauce tasted like jarred marinara.
  • SS
    Sophiedecoart
    Oct 4, 2025
    5.0
    Mi experiencia en Domino’s Pizza en Dallas fue excelente de principio a fin. Desde que entramos al local, se notaba un ambiente muy limpio, organizado y agradable, pero lo que realmente hizo la diferencia fue la atención del personal, especialmente de Sally, quien nos atendió con una amabilidad y disposición que superaron cualquier expectativa. Sally fue atenta, paciente y siempre con una sonrisa genuina. Nos explicó el menú con detalle, recomendó combinaciones y se aseguró de que nuestra orden saliera justo como la queríamos. Esa actitud tan servicial marca la diferencia entre una visita común y una experiencia realmente agradable. La pizza, como siempre en Domino’s, llegó perfectamente horneada, con la masa crujiente, el queso derretido en su punto y el sabor clásico que nunca decepciona. Además, el servicio fue rápido y eficiente, algo que se agradece especialmente cuando se busca comer bien sin largas esperas. El local tiene un ambiente cómodo, ideal tanto para comer allí como para recoger pedidos. La limpieza y el orden también son dignos de destacar. En resumen, Domino’s Pizza no solo ofrece buena comida, sino un servicio al cliente excepcional. Gracias, Sally, por tu excelente atención —personas como tú hacen que uno quiera regresar sin dudarlo. 🌟🍕
  • KR
    Ky Rahi
    Oct 3, 2025
    4.0
    The service team was great even though they were swamped on a Friday! THANK YOU!!

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Coppell offer?

Domino's offers a variety of Specialty Pizzas and lets you build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza in Coppell?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.