Many customers praised the friendly and attentive service from staff members like Ky, Fabrizio, and Latasha.
Food Quality
Overall, customers enjoyed the food, describing it as fresh and delicious, although some noted inconsistencies in portion sizes.
Cleanliness
While some reviews highlighted a clean and organized environment, others reported issues with cleanliness, particularly during busy times.
Order Issues
Several customers experienced problems with online orders, including missing items and longer wait times.
RL
Re'Neisha Lee
1 day ago
5.0
Rylee, Taylor, and Kai did an amazing job with getting me to try something I've never tried before. I frequent this Cava pretty often and beyond the three today my service is always top tier. The staff are always inviting, personable and I never realize I how often I inherently come to this specific location. The wait is always worth it at the wait at the Cava in Coppell
SJ
Samuel John
2 days ago
1.0
Really poor service. Had to wait for a very long time for my order. App shows a very fictitious wait time. Very disappointing. Wouldn’t recommend this location for pickup orders
JB
Joshua Birney
4 days ago
4.0
First time here and I thought it was really quite good. I am use to other places like this like moto medi and this might have been better. I enjoyed having some pre design bowls as well as making your own. Really my only gripes are that there is only one choice of grain(brown rice) and pitas do not come with entree. Other wise this would be 5 stars. I had the steak bowl and a side of Lamb, both were flavorfully. Will definitely be back
BM
Bill Markham
5 days ago
1.0
Line of seven people waiting for service, at least six employees were there, will one employee waiting on the customers, took a long time to place my order, ordered spicy chicken, the chicken was dried out , tuff and really poor quality. All additions to the order were excellent, but seemed they just covered the poor quality chicken. After the fact, I had the thought that I hoped I would not get sick from eating the food, ate maybe half and threw the rest out.
SL
Sabrina L.
Jan 3, 2026
5.0
Another great experience at CAVA, thanks to Manager Justin and food servers/leads Brandon and Damien. From the moment I arrived, everything was running smoothly, which speaks volumes about Justin’s leadership. He creates a welcoming, well-organized environment and makes sure both the team and guests are taken care of. His professionalism and attention to detail truly elevate the overall experience at this location.
Brandon and Damien provided outstanding service and made the visit even more enjoyable. Both were friendly, attentive, and efficient, ensuring my order was prepared exactly as requested. They worked seamlessly together, offered great customer service, and handled everything with care and a positive attitude. The food was fresh, flavorful, and beautifully prepared, making it another consistently excellent visit.
It’s clear that this team takes pride in what they do. Justin’s strong management combined with Brandon and Damien’s excellent service turned this visit into another memorable experience. This CAVA location continues to impress, and I highly recommend it to anyone looking for great food and even better service.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 120 S Denton Tap Road, Ste. 490, Coppell, TX 75019, USA.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:00 PM. It is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer online ordering or delivery?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact CAVA if I have questions or feedback?
You can contact CAVA by phone at +1 469-946-8503 or via email at hello@cava.com.
Are there any apps available to order food from CAVA?
Yes, CAVA has apps available on both Android (https://play.google.com/store/apps/details?id=com.cavagrill.cavagrill.android.app) and iOS (https://apps.apple.com/us/app/cava-grill-loyalty/id726270499).
What nearby Mediterranean restaurants can I visit around CAVA?
Nearby Mediterranean restaurants include Zoës Kitchen and Salata, both great options to explore before or after your visit to CAVA.
Are there any pet stores close to CAVA for pet owners visiting the area?
Yes, Hollywood Feed and Cutie Pie Pets - Pet Salon & Boutique are nearby pet stores where pet owners can find supplies or services while visiting CAVA.
What wellness or beauty services are available near CAVA?
Nearby options include Blue Barber Lounge, European Wax Center, Massage Envy - Coppell, and various beauty salons such as REBEL Beauty and Glitz II Glam Beauty Bar, perfect for a wellness visit alongside your meal at CAVA.