Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Converse Subway® Restaurant at 8320 FM 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, lack of urgency, and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sandwich preparations.
Food Quality
While some customers praised the freshness and taste of the food, others complained about stale bread and poorly made sandwiches.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in food preparation.
KM
Kristy Meisner
Feb 19, 2026
5.0
Amazing customer service tonight! The staff was kind, helpful to me to make healthy choices knowledgeable of the menu- just a pleasant experience.
GR
G R
Jan 10, 2026
1.0
This is the second time they messed up my order. I order something specifically on the screen and got a different order. I didn’t realize until I got home.. from working all day, I sat down and wanted to finally enjoy food. I guess that didn’t happen. The guy in the drive thru look like he didn’t know what was doing either. This is the last time I’m coming here, done with this place.
KK
keila
Jan 1, 2026
5.0
Staff was friendly
PP
Philip Peterson
Dec 14, 2025
5.0
Greatest customer service ever
SH
Stephanie H
Dec 8, 2025
1.0
Just left this Subway with no sandwich because you have three, yes, three employees that do not work with a sense of urgency and prefer to have actual human beings stand in front of them slowly making sandwiches other than the sandwich they’d like. I literally stood there for over 5min waiting for someone to acknowledge me and NONE OF THEM had the interpersonal skills to look up to acknowledge an actual customer.
I had to leave because I’ve been in meetings all day and had to go somewhere with better service and then come home to write this review with no sandwich.
Subway, check the camera for 12/8/25 at 730-8pm and fire Baine and Chris ASAP. You’re losing money with paying those two in this economy. I needed two foot longs.