Subway

3.7
283 reviews
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Business Details

8320 FM 78, Converse, TX
78109, United States
(210) 384-9720
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Converse Subway® Restaurant at 8320 FM 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8320 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.7
283 reviews
5 stars
139
4 stars
48
3 stars
18
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of urgency, and unprofessional behavior from management.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders, stale bread, and missing ingredients.

Staff Training

Several reviews indicated a lack of proper training among staff, leading to mistakes in orders and unprofessional interactions with customers.

Cleanliness

There were complaints about the cleanliness of the location, including unsanitary conditions and unkempt areas.

Management Issues

Multiple customers expressed dissatisfaction with management's treatment of employees and overall management practices, suggesting a negative impact on service quality.
  • GR
    G R
    2 days ago
    1.0
    This is the second time they messed up my order. I order something specifically on the screen and got a different order. I didn’t realize until I got home.. from working all day, I sat down and wanted to finally enjoy food. I guess that didn’t happen. The guy in the drive thru look like he didn’t know what was doing either. This is the last time I’m coming here, done with this place.
  • KK
    keila
    Jan 1, 2026
    5.0
    Staff was friendly
  • PP
    Philip Peterson
    Dec 14, 2025
    5.0
    Greatest customer service ever
  • SH
    Stephanie H
    Dec 8, 2025
    1.0
    Just left this Subway with no sandwich because you have three, yes, three employees that do not work with a sense of urgency and prefer to have actual human beings stand in front of them slowly making sandwiches other than the sandwich they’d like. I literally stood there for over 5min waiting for someone to acknowledge me and NONE OF THEM had the interpersonal skills to look up to acknowledge an actual customer. I had to leave because I’ve been in meetings all day and had to go somewhere with better service and then come home to write this review with no sandwich. Subway, check the camera for 12/8/25 at 730-8pm and fire Baine and Chris ASAP. You’re losing money with paying those two in this economy. I needed two foot longs.
  • NN
    Niya
    Nov 22, 2025
    1.0
    Maybe they thought they could get away with it because I placed a mobile order and didn’t see the sandwich being made, but they put no meat on my sandwich and the bread was rock hard. I went back to get it remade, and the girl proceeded to weigh EVERY SINGLE PIECE OF MEAT one by one, which was extremely annoying because she clearly didn’t do that the first time.
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Frequently Asked Questions About Subway

Where is Subway located in Converse, TX?

Subway is located at 8320 FM 78, Suite #1, Converse, TX 78109.

What are the operating hours for Subway at 8320 FM 78?

Subway is open daily from 9:00 AM to 10:00 PM.