Subway

3.7
279 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Converse Subway® Restaurant at 8320 FM 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8320 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.7
279 reviews
5 stars
137
4 stars
48
3 stars
18
2 stars
16
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and lack of training.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and food preparation.

Management Issues

Several reviews mentioned problems with management, including unprofessional conduct towards employees and customers, leading to a negative dining experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others praising the cleanliness of the location.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect sandwich preparations.
  • NN
    Niya
    2 days ago
    1.0
    Maybe they thought they could get away with it because I placed a mobile order and didn’t see the sandwich being made, but they put no meat on my sandwich and the bread was rock hard. I went back to get it remade, and the girl proceeded to weigh EVERY SINGLE PIECE OF MEAT one by one, which was extremely annoying because she clearly didn’t do that the first time.
  • CB
    Chris Ballew
    Oct 28, 2025
    5.0
    Was good
  • KR
    Kristian Rodriguez
    Oct 26, 2025
    3.0
    This was our first time coming to this drive-thru subway on Oct 26 at 11:07am. We went inside to order and while we were ordering food, the young woman that was making our sandwiches had an airpods pro in her ear. She was having a conversation while asking us what we wanted and saying, "what?" a couple times. Maybe remove your ear piece and take your personal calls on your personal time and break. Thought it was very unprofessional. Didnt catch her name but she had a halloween themed nametag that read "cucumber". We will not be returning to this subway location.
  • BE
    Brandy Emory
    Oct 7, 2025
    2.0
    Have ordered online from this location twice, both times they forgot my cookies, and also got the sandwiches wrong.
  • IM
    Isabel Morales
    Jul 27, 2025
    1.0
    Disappointment with the service I received this evening at your location. I understand that food costs are rising and that impacts both restaurant owners and customers alike. I’m not upset about prices—I get that’s just how things are. What I am frustrated about is the lack of consistency and poor customer service I experienced. I asked for a little extra black olives on my second sandwich, after receiving them on the first without issue. The employee, a young man, told me he couldn’t add more because they were “too expensive.” I found this response frustrating, especially since no other employee at this location has ever denied a small request like that. It’s hard to understand how it was okay for one sandwich but suddenly a problem on the next. I visit this Subway location regularly and have always had good experiences until now. Being told no over such a minor request, especially in that tone, really left a bad impression. I like this store—even though there are two closer to my home—but that kind of inconsistency and attitude makes me reconsider coming back. I hope you’ll address this with your team and bring the level of service back to what I’ve come to expect.

Frequently Asked Questions About Subway

Where is Subway located in Converse, TX?

Subway is located at 8320 FM 78, Suite #1, Converse, TX 78109.

What are the operating hours for Subway at 8320 FM 78?

Subway is open daily from 9:00 AM to 10:00 PM.