Dunkin'

3.7
608 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Converse, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8250 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.7
608 reviews
5 stars
299
4 stars
110
3 stars
47
2 stars
46
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile orders, leading to frustration and dissatisfaction.

Speed of Service

Numerous reviews highlighted slow service, especially during peak hours, with long wait times reported in both drive-thru and in-store.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale donuts, poorly made beverages, and inconsistent product preparation.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions, which negatively impacted the overall experience.
  • JB
    Jenny B
    3 days ago
    3.0
    This is my usual place, but lately I've noticed that they run out of items more frequently. Also a bit peeved because I placed a mobile order tonight (Friday) around 8:15 pm that went through. I arrived around 8:30 pm only to discover they were closed even though it's advertised as being open until 9. Not happy because now I'll have to request a refund in the morning. The staff are always nice so no complaints there, the stars are for them.
  • CH
    Cierra Highland
    4 days ago
    1.0
    Went there on a thursday at 7 all of a sudden they’re telling not only me but other cars they closed at 6:30?? Management needs to either correct their team or correct their business hours online. Disappointing.
  • NF
    Nancy fun
    6 days ago
    1.0
    this has been the worst dunkin I’ve been to, the shift lead Carlos, was the most unprofessional, unkind, rude to me over getting my drink incorrectly, would not come back
  • KO
    Kim O
    Nov 11, 2025
    2.0
    I usually have a great experience at this Dunkin’ location and have never had any issues before. However, yesterday I picked up a few items, including a 25-count box of Munchkins, and unfortunately, they were not up to the usual standard. When I got home and opened the box, there was a very strong odor — almost like they had been sitting in a smoker’s car. The smell was overpowering, and the Munchkins tasted unpleasant and were noticeably harder than usual. I even tried both flavors to see if it was maybe just a one-off issue, but they both had the same smell and taste. I ended up having to throw the whole box away, and unfortunately, I felt sick the rest of the night afterward. I’m not sure if it was due to old oil, ingredients, or something else that may have affected the batch, but I wanted to share my experience in case others have had something similar. Hopefully, this was just an isolated incident, because this location is normally reliable.
  • EC
    Elida Cortez
    Nov 6, 2025
    2.0
    This location in particular is always out of flavors and donuts. I ordered a hot coffee and received it lukewarm after being told that a new pot was being made.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Converse, TX?

Dunkin' in Converse, TX is open daily from 4:00 AM to 9:00 PM for dine-in and from 5:00 AM to 7:30 PM for delivery services.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to make your coffee and meal experience convenient.