Charleys Cheesesteaks

4.1
575 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
8144 FM 78, Converse, TX
78109, United States

Hours

Reviews

3.8
353 reviews
5 stars
194
4 stars
55
3 stars
20
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some customers highlighted friendly and attentive staff, while others faced rude or unprofessional behavior.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and sticky floors.

Order Accuracy

Several customers experienced issues with incorrect orders and difficulty obtaining refunds, leading to frustration.

Atmosphere

The dining environment received mixed feedback, with some enjoying the vibe while others noted it was too loud or uncomfortable.
  • KC
    Kelly Cook
    1 day ago
    5.0
    I got a teriyaki chicken and my husband got the California chicken. The guys were so nice. And the food was amazing!! The teriyaki chicken here is so much tastier than subways!!
  • BS
    Brad Shelton
    6 days ago
    1.0
    9:36pm just seen the employees leave. Doors are locked. Drove 25 minutes here to have them close early. This is the type of business you're running? Will never return.
  • TC
    Tee C
    Oct 1, 2025
    1.0
    I usually go to the forum, but lately have been going to the other on fm78 down the street. Also used to go to rivercenter. Saying all this because these were the worst sandwiches ive had at one of these. Could not see one mushroom, cheese was not mixed in, very little lettuce and tomato. My sons had a big glob of cheese and a few, yes a few pieces of meat. It was ridiculous. She said it was because it was 6, but he always gets 6, and I the bigger ones. They still put plenty of meat. Love Charlie's, but won't go to this one again. Cashier was nice though.
  • SV
    Samuel Vargas
    Aug 22, 2025
    5.0
    Even though the food can be a little pricey, compared to the restaurants in the area, the sandwiches are great.
  • ML
    Marshall Lee
    Aug 9, 2025
    3.0
    It’s been three weeks that I know of, at least, that the lobby AC has been out. Place must be managed by the same people that managed the route of the titanic. The floor is a little better, last time I was grease skating around the lobby.

Frequently Asked Questions About Charleys Cheesesteaks

What are the operating hours for Charleys Cheesesteaks in Converse, TX?

Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM for pickup and dine-in.

Does Charleys Cheesesteaks offer delivery service?

No, delivery service is not available at this location; all orders are for pickup.