Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised the freshness and taste.
Customer Service
Service quality varied significantly; some customers highlighted friendly and attentive staff, while others faced rude or unprofessional behavior.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and sticky floors.
Order Accuracy
Several customers experienced issues with incorrect orders and difficulty obtaining refunds, leading to frustration.
Atmosphere
The dining environment received mixed feedback, with some enjoying the vibe while others noted it was too loud or uncomfortable.
KC
Kelly Cook
1 day ago
5.0
I got a teriyaki chicken and my husband got the California chicken. The guys were so nice. And the food was amazing!! The teriyaki chicken here is so much tastier than subways!!
BS
Brad Shelton
6 days ago
1.0
9:36pm just seen the employees leave. Doors are locked. Drove 25 minutes here to have them close early. This is the type of business you're running? Will never return.
TC
Tee C
Oct 1, 2025
1.0
I usually go to the forum, but lately have been going to the other on fm78 down the street. Also used to go to rivercenter. Saying all this because these were the worst sandwiches ive had at one of these. Could not see one mushroom, cheese was not mixed in, very little lettuce and tomato. My sons had a big glob of cheese and a few, yes a few pieces of meat. It was ridiculous. She said it was because it was 6, but he always gets 6, and I the bigger ones. They still put plenty of meat. Love Charlie's, but won't go to this one again. Cashier was nice though.
SV
Samuel Vargas
Aug 22, 2025
5.0
Even though the food can be a little pricey, compared to the restaurants in the area, the sandwiches are great.
ML
Marshall Lee
Aug 9, 2025
3.0
It’s been three weeks that I know of, at least, that the lobby AC has been out. Place must be managed by the same people that managed the route of the titanic. The floor is a little better, last time I was grease skating around the lobby.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours for Charleys Cheesesteaks in Converse, TX?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM for pickup and dine-in.
Does Charleys Cheesesteaks offer delivery service?
No, delivery service is not available at this location; all orders are for pickup.
Is there a drive-through service at Charleys Cheesesteaks?
No, the drive-through is currently closed and not in operation at this location.
Can I order takeout from Charleys Cheesesteaks?
No, takeout is not available; only pickup orders are accepted.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located in Converse, TX?
The address is 8144 FM 78, Converse, TX 78109, USA, located in FM 78 Plaza.
Are there any nearby places to visit before or after dining at Charleys Cheesesteaks?
Yes, nearby places include Mike's Taco House for Tex-Mex cuisine, Tropicana Ice Cream for desserts, and Uptown 78 Lounge for nightlife and entertainment.
Where can I get my nails done near Charleys Cheesesteaks?
You can visit Nails by Michelle | Converse TX or Converse Nails & Lounge, both located nearby for nail and beauty services.
Is there a place nearby where I can do some quick shopping or get snacks?
Yes, LOL Liquors offers liquor, bakery items, and snacks, and Circle K is a convenience store and gas station close by.
Can I access financial or loan services near Charleys Cheesesteaks?
Yes, nearby financial services include EzMax Loans and Commerce Finance for loans and currency exchange.