Pizza Hut

Reviews

• PP

  Paige

  Feb 21, 2026
  5.0
  This store is great for delivery. The staff is always friendly and my order arrives early and correctly made.
• K6

  KaiserSoze 6969

  Feb 5, 2026
  1.0
  Ordered a pizza and wings, things seemed to be going well. Pizza arrived on time, in 30 minutes. Got inside, opened it and it looked like the driver had either dropped it or it had slid off the seat of her car. Called the store, very friendly, said they understood, offered a store credit or they could remake. I said remake, as I had 3 little kids looking forward to pizza, and they said it will be 30 minutes, so I said no prob. An hour later, no pizza. I called up, and the same person was a little too non-caring this time. "Oh, you don't want the order?" Don't want it? We wanted it, it's been an hour, and she went on in such a way about cancelling it that made me realize they had not even started it. But offered me store credit. Store credit. I don't even want to eat there again. Think I'll go by the store tomorrow and speak with the manager there, I want my money back and I want my tip back from the POS driver that caused this mess. Why am I mad? Because the kids mom was now on the way to pick them up, and they were literally in tears because they didn't get the pizza I promised. Congrats, Pizza Hut, you made an 8yr old, 9 yr old, and 10yr old girls cry. And their mom thinks I am an even bigger POS than she already does because I didn't feed them like I said I would, and she has to scramble to take care of it now. Whoever the manager is at that location, I will see you tomorrow right after you open, you've got an earful coming..... Pic attached is the disaster they tried to deliver. I really wish this location was one of the locations Pizza Hut is planning on closing in 2026 (something like 250 locations are slated to, maybe the city of Conroe will get lucky and see this place go away). Cheers
• JP

  juan camilo paez

  Feb 2, 2026
  1.0
  The old lady that take the orders is really rude, because her service I’m not wanna go again into this location
• BE

  BLuxury Experience

  Jan 18, 2026
  1.0
  I guess they were rushing, placed an order at 10:30pm they didn’t close until 12. Called 4 times no one picked up. My first time ever eating from this location will never return.
• TU

  Todo Utah

  Jan 10, 2026
  3.0
  So this is my second time ordering pizza from this location. I do like Pizza Hut and I appreciate all the varieties. It is a really good pizza. I also appreciate how often they offer specials online. I have to add that this location is not that easy to get to if you are heading west on the 360 loop. Unfortunately when I picked up my order today, I asked for some napkins and the lady at the register told me "this is a carry-out and delivery location, so we don't any napkins" I didn't want to pick a fight so I just left with my pizza and bread sticks. What puzzles me is why did they have napkins a couple weeks ago? Was that lady just lying to me or is it a new Pizza Hut policy not to provide napkins any more? - I would like to know. Only because of that napkin incident, my rate is a 3 star.

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