McDonald's

3.7
973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
316 S Loop 336 W, Conroe, TX
77304, United States

Hours

Reviews

3.7
973 reviews
5 stars
526
4 stars
109
3 stars
81
2 stars
48
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Speed of Service

Customers consistently mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

While some noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
  • KB
    Katie B
    6 days ago
    1.0
    This has got to be one of the worst McDonalds. I went 11/18 a little before 9pm but I’ve had this experience repeatedly at this location. There was only one car in front of me but it took forever for them to take my order and get my food out and when they did the order was wrong. And there are so many people back there working I don’t understand how they can take so long just to get me the wrong food. They had bad attitudes as well. I really love McDonalds but this location isn’t worth it.
  • L2
    livingfast 2
    Nov 14, 2025
    1.0
    I guess they didn’t train the drive through staff. Having to repeat my order multiple times just for it to be wrong is great customer service.
  • JS
    Janet Sanderson
    Nov 11, 2025
    1.0
    As a veteran...I have never been more humiliated and disappointed in a restaurant than I have been tonight. I came to this location around 640pm to get my veteran's day meal and clearly it was stated on the window an extra value meal for the veterans. When I tried to order my meal...the manager told me I had to pick off the mcvalue meal..but it didn't state that. I told her thats not what it says on your sign..it states an extra value meal. She completely blew me off and said something really rude to the cashier in terms of these are the meals u give the veterans which was an hot and spicy or a double cheeseburger. I kept telling the cashier thats not right and the manager says she doesn't care and walked off mumbling. The way they treat customers and veterans at this location is ridiculous!! Why have a sign up if you're not going to honor it?? Then have the nerve to try and humiliated me!!! Please people don't come to this location!! They don't have respect for customers or veterans!!!
  • AH
    Angelique Hooper
    Nov 6, 2025
    3.0
    The place was clean, workers were friendly. They made sure to let us know which drink was a diet. However, the food wasn't as good. It tasted okay, but it was as if they threw the sauce on heavily and sent it out. All of the sandwiches dropped a lot of sauce onto the ones eating them. The meat seemed old.
  • SZ
    Soraya Maldonado Zúñiga
    Nov 5, 2025
    1.0
    Hoy pase por esta tienda intente darles una tercera oportunidad, las 2 anteriores terribles, una de ellas me enviaron una hamburguesa sin carne!! Hoy pase después de un camino de 30 minutos de regreso a casa. Llego a casa y no me habían puesto mi BiG Mac. Tuve que regresar a reclamar a la tienda y la chica de la ventana se río, y luego llamaron a la manager que simplemente le dijo a otro empleado que se encargue del problema, simplemente terrible servicio!! No vuelvo mas aquí..

Frequently Asked Questions About McDonald's

What are McDonald's dine-in hours at 316 S Loop 336 W, Conroe?

The dine-in hours are from 6:00 AM to 10:00 PM every day of the week.

Is McDonald's open for delivery 24/7?

Yes, McDonald's offers delivery service 24 hours a day, 7 days a week.